X10 Community Forum

📸Cameras & Camera Software => Legacy non Wi-Fi X10 Cameras => Camera General Discussion => Vanguard Internet Control Center => Topic started by: mlaboss on September 30, 2007, 02:37:25 PM

Title: Vanguard Software
Post by: mlaboss on September 30, 2007, 02:37:25 PM: I downloaded the vanguard software and everytime I try to install it I get an installation error. I have sent an e-mail to X-10 over a week ago and have yet to receive a response.
Title: Re: Vanguard Software
Post by: HA Dave on September 30, 2007, 03:14:21 PM: Call X10 on the phone. Have your purchase info handy to ID yourself to them with. They will email you a new link.

The software is server installed. You can't download it and install later... you won't get all of it. You will need to click the "run" button and let the X10 servers install the software. X10 will keep (guard) the software... and will glady send a new link to you when you need a replacement.
Title: Re: Vanguard Software
Post by: project5k on October 07, 2007, 09:07:08 PM: tried this and it made no difference
Title: Re: Vanguard Software
Post by: HA Dave on October 07, 2007, 10:48:08 PM: Quote from: project5k on October 07, 2007, 09:07:08 PM

tried this and it made no difference

Make sure your in "administrator mode" when you install.
Title: Re: Vanguard Software
Post by: jstoufer on October 16, 2007, 03:53:18 AM: I ordered a 4 cam system with vanguard software and got the email with the link to d/l vanguard yesterday. I tried everything and kept getting the "corrupt installation file" error. I emailed customer support and Eric Boyd sent me a zip file that installed perfectly! I'll post again if I have any problems after my order arrives.
Title: Re: Vanguard Software
Post by: HA Dave on October 16, 2007, 05:57:36 PM: Quote from: jstoufer on October 16, 2007, 03:53:18 AM

I emailed customer support and Eric Boyd sent me a zip file that installed perfectly!

I nominate Eric for (customer support) employee of the month.
Title: Re: Vanguard Software
Post by: -Bill- (of wgjohns.com) on October 16, 2007, 11:04:12 PM: Quote from: Dave_x10_L on October 16, 2007, 05:57:36 PM
Quote from: jstoufer on October 16, 2007, 03:53:18 AM

I emailed customer support and Eric Boyd sent me a zip file that installed perfectly!

I nominate Eric for (customer support) employee of the month.

I second! ;D
Title: Re: Vanguard Software
Post by: steven r on October 24, 2007, 02:39:55 PM: Quote from: -Bill- (of wgjohns.com) on October 16, 2007, 11:04:12 PM
Quote from: Dave_x10_L on October 16, 2007, 05:57:36 PM
I nominate Eric for (customer support) employee of the month.
I second! ;D
All in favor, say I. ;)
Title: Re: Vanguard Software
Post by: zach1234 on December 24, 2007, 12:25:28 AM: Try to re download and install.
Title: Re: Vanguard Software
Post by: email on December 24, 2007, 03:41:45 PM: I