X10 Community Forum

📸Cameras & Camera Software => AirSight Cameras => Topic started by: dallaire8 on March 05, 2013, 09:27:11 PM

Title: Airsight XC39A
Post by: dallaire8 on March 05, 2013, 09:27:11 PM
I have installed my Airsight XX39A 3 days ago (through router) and software going along. Everything was fine.
I had installed the firmware mentioned on your site for the camera XC39A that I bought recently from your site:
ftp.x10.com/pub/applications/airsight/XX39Ainterfacesoft.zip
I could see my camera from my PC (Windows XP), from my Mac (IPScanner), from my iPod and from my iPad.
Tonight, when trying to look at my camera from my computer first I had amessage telling that the subnet was not OK. I try and retry to enter the information of my IP config and nothing was working.
I re-installed the softwares and retried. I don't even see the camera in the IPSearch. What happened? Is there a reset button somewhere on the camera so I can redo all the installation? Or what else?
The red light on the camera is always flashing and it seems to be functional. My devices don't see it anymore.
Thanks for your help.
Title: Re: Airsight XC39A
Post by: richy2 on March 05, 2013, 09:29:44 PM
I have installed my Airsight XX39A 3 days ago (through router) and software going along. Everything was fine.
I had installed the firmware mentioned on your site for the camera XC39A that I bought recently from your site:
ftp.x10.com/pub/applications/airsight/XX39Ainterfacesoft.zip
I could see my camera from my PC (Windows XP), from my Mac (IPScanner), from my iPod and from my iPad.
Tonight, when trying to look at my camera from my computer first I had amessage telling that the subnet was not OK. I try and retry to enter the information of my IP config and nothing was working.
I re-installed the softwares and retried. I don't even see the camera in the IPSearch. What happened? Is there a reset button somewhere on the camera so I can redo all the installation? Or what else?
The red light on the camera is always flashing and it seems to be functional. My devices don't see it anymore.
Thanks for your help.

I may be barking up the wrong tree but, after you uninstalled the software, did you reboot your computer before you reinstalled it?