X10 Community Forum

🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: tyler boesch on December 29, 2004, 03:33:21 PM

Title: Not Installing
Post by: tyler boesch on December 29, 2004, 03:33:21 PM

Please help.  Whenever I try to install my
software, the thing says "Cannot
communicate with network server,Error 1".
What does that mean?  I dont have a
network.  How do i fix this?

Title: Re: Not Installing
Post by: Tuicemen on December 30, 2004, 08:21:29 PM

You need to be connected to the internet!
Also make sure your firewall will allow the
AHP installer to access the internet.

Title: Re: Not Installing
Post by: johnny o on January 01, 2005, 01:06:14 PM

I received the same error (while I was
online reading this), so it's not an
internet connection problem. Then I looked
in my hardware device manager and my pc
isn't recognizing the usb device. There is
no driver installed and there's no driver
to be found. I've tried everything to find
one, to no avail.

Title: Re: Not Installing
Post by: Brian H on January 01, 2005, 04:00:02 PM

In Device Manager does the X10 interface
even show up? Like with a Yellow !

Title: Re: Not Installing
Post by: johnny o on January 01, 2005, 06:14:32 PM

Yes, it's in the "other devices folder"
listed as "USB ActiveHome Interface" with a
big question mark and I've tried
reinstalling the driver but it can't find
one on my Win XP disc or anywhere.

Title: Re: Not Installing
Post by: Brian H on January 01, 2005, 08:16:04 PM

Then it is being identified. I believe that
X10 puts an .inf file someplace in one of
its folders. Sometimes the software can't
find the .inf file from what I have read. I
may install mine shortly as I had to get my
test bed computer running. Too many hosed
messages for me to use my main computer for
X10 stuff.

Title: Re: Not Installing
Post by: johnny o on January 02, 2005, 04:52:28 PM

Now, the x10 guy on the phone sent me a
driver that has put an inf file in the
common files directory, but my pc says it's
not the right one when I try to install it.

Title: Re: Not Installing
Post by: johnny o on January 03, 2005, 06:32:00 PM

Well, it works now. I had two problems.
Finally, an x10 guy sent me the right
driver for XP, and I also found out I had
to go into my router settings and open a
couple of ports (8888 & 8080) for the
program. Thanks for the help, Brian H.
Everything seems to be working now. Yaaaaay!

Title: Re: Not Installing
Post by: Brian H on January 03, 2005, 07:29:11 PM

Good to hear thet is is now ok.

Title: Re: Not Installing
Post by: ian c. on January 06, 2005, 11:36:08 PM

PLease send me the driver file .My address
is ianc@magma.ca
THanks

Title: Re: Not Installing
Post by: X10 Pro on January 07, 2005, 01:01:36 PM

When you install ActiveHome Pro, the CM15A
device and drivers are installed
automatically. The installer also saves the
driver files in:

Program Files\Common
Files\X10\DriverInstall\Wireless Transceivers\

There should be three files there:

x10ufx2.inf
x10ufx2.cat
x10ufx2.sys

Title: Re: Not Installing
Post by: jake on January 08, 2005, 04:52:10 AM

Please send me the driver file for XP SP2 i
cannot install USB Activehome
interface..thank you

Title: Re: Not Installing
Post by: johnny o on January 08, 2005, 05:49:27 PM

ftp://ftp.x10.com/pub/applications/drivers/x
10drivers.exe
or
http://www.x10.com/support/support_soft1.htm
It is x10drivers.exe

Title: Re: Not Installing
Post by: cliff on February 02, 2005, 10:48:18 PM

Trying to install on a WindowsME machine
connected to internet through router.  When
using the e-mail supplied installation link
I get as far as 22%, just after it asks if I
want to upgrade a prior installation to
which I answered yes.  Any ideas?  Might it
be the firewall in the router? If so, how do
I open it?

Thanks

Title: Re: Not Installing
Post by: X10 Pro on February 03, 2005, 01:20:33 PM

Cliff: If you answer "No" to the update other
applications questions, does the installation
proceed?

Title: Re: Not Installing
Post by: johnny o on February 04, 2005, 03:36:33 PM

Cliff,
I went into my router settings and
forwarded 8888 and 8080 ports. You'll have
to read your router manual to see how to do
that on yours.(or call your router's
customer support) Hope it helps.
J.O.

Title: Re: Not Installing
Post by: clarity on February 04, 2005, 05:43:29 PM

Has anyone determined whether X10 is
syphoning info from clients computers by
insisting on a two-way internet connection
to download and install the X10-PRO
software???

Title: Re: Not Installing
Post by: cliff on February 04, 2005, 06:18:42 PM

GOOD NEWS TO REPORT
I left it "stuck" at 22% overnight and
guess what, it eventually installed.

Thanks