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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: raster69273 on March 14, 2009, 06:35:38 PM

Title: I cannot view live video from remote pc
Post by: raster69273 on March 14, 2009, 06:35:38 PM

I cannot view live video from any remote pc. I suspect my server is not actually allowing the upload??? I use Computer Associates Internet Security Suite AND Spyware Terminator. Does anyone know what I should set this to or is that really my issue. I do have AHP ver 3.236 with iWatch plugin. I can usually log in remotely and see my modules and rooms but no live video.
Thanks in advance.
Keith

Title: Re: I cannot view live video from remote pc
Post by: Tuicemen on March 14, 2009, 06:43:12 PM

If you running a router in your setup that most likely is the issue!
I wrote about this when MyHouse was first released A search of the MyHouse section should reveal the post!
Since All routers have different configurations the exact settings will vary! ::) :'

 >!

Title: Re: I cannot view live video from remote pc
Post by: Tuicemen on March 14, 2009, 07:02:10 PM

Ok just tried to find the post myself without any luck! ::) :' Search on new forum isn't as good as the old one! :'
Anyways:
Look into port forwarding, permissions, and advanced security settings (filtering) in your routers setup screen! 
 >!

Title: Re: I cannot view live video from remote pc
Post by: trol1374 on March 14, 2009, 07:12:27 PM

  Tuice, you referring to your post in this one?  http://forums.x10.com/index.php?topic=11283.0 
 
  Question for origninal poster, you running dialup?

Title: Re: I cannot view live video from remote pc
Post by: Tuicemen on March 14, 2009, 10:03:29 PM

Thanks trol1374
I was thinking of a post I made when I to was having the issue! ::) :'
I guess that may have been during its beta test? ???
Which, if that was the case then the post is lost! :(  :'(

Title: Re: I cannot view live video from remote pc
Post by: raster69273 on March 16, 2009, 05:52:13 PM

Question for origninal poster, you running dialup?

I am using a SPEADSTREAM 6520 DSL/modem/router?
I don't know if it means anything but I can connect to the home pc from the work pc using logmein and there I can view video.

Title: Re: I cannot view live video from remote pc
Post by: raster69273 on March 28, 2009, 12:34:25 PM

The problem apparently was software related as I had to do a clean and reinstall this week and since have been able to connect with about 33% reliability and once connected 100% control however still working on getting better picture quality.