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Author Topic: Has anyone had their emails to X10 answered?  (Read 2318 times)

Justduinit

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Has anyone had their emails to X10 answered?
« on: December 26, 2008, 03:50:14 PM »
Has anyone had their emails to X10 answered? I work odd hours so it is easier for me to email than to wait for customer rep phone hours, I have written several emails to X10 sent to 3 different departments and have only received auto respond emails confirming receipt of my questions but none of my emails have been answered.   :(
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Brian H

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Re: Has anyone had their emails to X10 answered?
« Reply #1 on: December 26, 2008, 06:33:59 PM »
I have gotten replies when my new AHP kit didn't have the email with the registration numbers.
My first email seemed to be not answered. So I sent a second one a few days later.
Eventually I got answers from both requests, but it did take at least a week.  :'
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Justduinit

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Re: Has anyone had their emails to X10 answered?
« Reply #2 on: December 26, 2008, 07:11:23 PM »
Thanks, I will give them some time and hope to get an answer.
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LOOKnonUbAbYCAke

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Re: Has anyone had their emails to X10 answered?
« Reply #3 on: December 27, 2008, 11:47:56 PM »
Yes I have always received answers from emails I have sent to X-10.
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jecstl

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Re: Has anyone had their emails to X10 answered?
« Reply #4 on: January 03, 2009, 10:22:12 AM »
its like dealing with a car salesman only interested when you are buying
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