X10 Community Forum
🖥️ActiveHome Pro => Plug-ins => iWatchOut/iWitness => Topic started by: Technologyman on March 07, 2006, 09:32:32 AM
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I have tried and tried and tried, to get this peice of crap to work, installed AHP, un-instaledl AHP many many times and I can't get the thing to see my camera. I have other programs that will not see the camera with the VA11A also. I had the older VA10A that worked fine but would not work with my AHP software, so Tech support told me I needed the VA11A, so I shelled out nearly 70 bucks to get the darn thing. My computer notices the drivers and installs it but shows no video. I have tried the solutions suggested in the help section yet it will still not show video. I have all the prerequisites in computer minimum requirements, P4, XP pro, with ver.2, 1gig ram. Has anyone had similar problems? What can be done to make installation simple and not some frustrating act short of smashing the crap to smithereens? >:(
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There is a specific sequence of steps that seems to work for a lot of people (including me).
Here are the steps:
1) Install the VA11A driver
2) Plug in device
3) Restart windows, it will say Intel PC cam
4) With device still plugged in, re-install
the VA11A drivers it should now use the X-10
drivers.
Here is a link to the post where I found them:
http://www.x10community.com/forums/index.php?topic=4844.msg35273#msg35273
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Couple of questions: Does the VA11A show up under "imaging devices" in the device manager? When you view a camera in iWitness, do you see a splash screen or an image filled with static?
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To Wins: yes I see the driver under image device manager, I only see the splash sceen, and the little icon in the bottom portion of the screen says no video connected. I even tried hooking the VA11A direct to a video camera feed and no luck.
To Noam, I tried all of the suggestions you have listed, still it does not show any video.
I have other USB cature devices that I have hooked up on occasion and they work, even my old VA10A will work with Xray, but none of them work with Iwitness. The VA11A will not even work with Xray. I've tried to get this thing to work on three different computers and still no luck
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Try this:
1: go to your windows control pannel then system
2:click on hardware then device manager
3:scroll down until you find the VA11A or intel pc cam.
4: right click on it and then click on update driver
5:at the update wizard click no not at this time then next.
6: next screen click instal from a list or specific location(advanced) click next.
7: next screen click don't search.....click next then have disk
8:here type in C:Program Files\Common Files\X10\DriverInstall\VA11A Video Capture click next the VA11A will show up in the next window click next
9: next window says it hasn't passed..... with a warning...bal bal...click continue anyways
10:then click finish that should get you up and running ;)
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AH Mr. Tuicemen, you are the one with answers. It works!!!!!!!!! :o 8)Publish those solutions to X10 so they have it in every trouble solution scenario. I was just about to send the darn thing back. If you don't work for X10 you should, any how they owe you a bonus or a least something
Thanks
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:-[ :-[ Hey thanks for the endorsment! I don't work for them Just a long time user happy to help others! :D ;)
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I tried this but the dates on those driver files are all 2001 for me; shouldn't the dates be 2005 or 2006? I have installed and reinstalled the new drivers from the website repeatedly and my driver is still dated 2001. Please somebody tell me what I am doing wrong?
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My dates on the cat files are 1999 on the inf files it is 2001 on the sys files it is 2005 so depending on which file type you look at depends on the date. the VA11A has been around for a while! ;)
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so should the driver version on the VA11A be 2.0.0.55 and dated 3/19/01? If so, I have the right driver installed and I still cannot load Multiview. I either get the splash screen, freeze and little "error" sign in the taskbar,OR more commonly, the Microsoft message: "MultiView Camera System has encountered a problem and needs to close. We are sorry for the inconvenience." The error report then shows me that the app name is multiview.exe, appVer. 2.0.0.38, ModName: multiview.exe and Offset 00015e73.
I tried tech support who first had me redownload the new drivers for X10 and for Firecracker, told me to shut down my Firewall, virus program, and spyblocker, which I did. Still no change. Called tech support back and got a salesman who told me tech support was "flooded" with calls, he could not help me, refused to put my call back in queu, and told me to call back later.
Help.
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muffin: You have the right drivers for the VA11A, but you need to get a newer version of MultiView. Tech support can send that to you, or you can use the online form (http://www.x10.com/register/download.htm) to request a new download.
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Thank you so much!
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I have xray vision with upgrade on a remote computer. i get full motion on one camera but when I add more the program freezes up. I have the computer connected on a wireless LAN to my main computer which is hooked to internet via a wireless router. If I send an email, the email is sent properly and arrives at destination. On the main computer I have the xrayvision remote viewer installed and I can only get images but no full video and I have to manually seek updates. I have also tried to upload html and live video to my website but no dice. I ran the test program on the xray vision help site and it says my connection doesn't work with x-10 because of the Port issue since I am using a router but offers no solution. Any ideas?
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If you want to save and view video, you'll want to upgrade to a different software package -- either Vanguard or ActiveHome Pro w/ iWitness -- because XRay Vision only saves and transmits still pictures (JPGs). Also, XRay Vision has some multi-camera features, but really MultiView, Vanguard, or iWitness will work with multiple camera better.
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Try this:
1: go to your windows control pannel then system
2:click on hardware then device manager
3:scroll down until you find the VA11A or intel pc cam.
4: right click on it and then click on update driver
5:at the update wizard click no not at this time then next.
6: next screen click instal from a list or specific location(advanced) click next.
7: next screen click don't search.....click next then have disk
8:here type in C:Program FilesCommon FilesX10DriverInstallVA11A Video Capture click next the VA11A will show up in the next window click next
9: next window says it hasn't passed..... with a warning...bal bal...click continue anyways
10:then click finish that should get you up and running ;)
I've tried everything above and more. I've successfully re-installed the VA11A driver many times (it shows up in device manager under imaging devices as working) yet I still don't get any picture in AHP, it's just the splash screen under the XX17A. I've tested the camera on a TV and it works fine.
I am also having problems ever since I installed all the X10 products with a windows "new hardware message" windows wants to install a "WDM Audio Driver" and my computer crashes (blue screen) everytime it tries to install the "WDM Audio Driver" I don't know if this has anything to do with X10 products.
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2thelake: I just got back from the lake! ;)
The driver I have for the "WDM Audio Driver" is the CA506AA.sys found in folder C:\Program Files\Common Files\X10\DriverInstall\VA11A Video Capture if yours isn't using this driver that maybe your problem!
Don't let windows Auto install the drivers Manualy point to the ones you wish to use [/color] else 99% of the time it won't find the correct one!
Also you can test the VA11A using the windows movie maker found under Accessories in XP. Note AHP needs to be closed for it to find it!
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I am desperate for help.
I have tried everything listed here multiple times. I have uninstalled and reinstalled software. I have tried different USB ports. I have spent days struggling with this thing.
When I open Pan/Tilt, I get a splash screen, then a Windows Net Meeting greeting, then the screen is green. I cannot capture any video through Movie Maker.
I am totally stumped.
PLEASE, please, someone help me...
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cddyal:
Some have had luck down loading and installing the X10drivers from the Software Download Center (http://www.x10.com/support/support_soft1.htm) and installing them! ;) :D ;D
If you can't get your VA11A to be recognized by movie maker you've done something wrong!
Is the VA11A listed in your Device Manager under Imaging Devices and the Universal Serial Bus Controllers?
Or is the Intel PC cam listed?
Which ever is listed the driver provider must be X10 you have to manually update the driver to point to that driver! (don't let windows auto search) ;)
If neither is listed then the VA11A is likely defective! ::) :'(
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TUICEMEN:
VA11A is listed in Imaging Devices, Intel PC Cam is in USB controllers, I have installed drivers for both per your instructions. All I get is a green window for Windows Net Meeting...
See if this helps any: When I got this stuff a week ago, I finally got things working once I got the Pan/Tilt software--but I never got an X10 splash screen or this green Windows Net Meeting stuff. Any way, I had an image through the one camera I had hooked up.
I took the camera outside (and it does have power, the antenna is pointed in the right direction, it's on the right channel) and set it up, and in rearranging and organizing my mass of computer cables, I put the two X10 devices into two different USB ports, not the ones through which I had originally seen an image.
I have tried going back to those ports (all ports are fully functional, BTW), but nothing works. I feel pretty certain my hardware is okay, but something on my computer is just not loading the video drivers, as I cannot even get Movie Maker to pull up an image.
I have been working on this problem for the past 3 or 4 hours, and I just don't know what else to do...Anything?
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cddyal : Once you unplug and plug back into another USb port the drivers have to be changed again as windows detects a new device and auto installs drivers(unfortunately they are the wrong ones!)
Since you realized your misstake and moved the USB plugs back, Windows lost that info once again and auto installed drivers again! ::)
Unplugging the VA11A and replugging it back in is a Royal Pain!
Check to make sure you have the right drivers once again! ;)
I don't know where the Windows Net Meeting stuff screen is coming from, and I'm unfamiliar with the pan & tilt software!
Perhaps if you post in that section someone with that software can help you resolve your issues if the drivers are correct! ;) :D
Sorry I can't be of more Help! :( ;)
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You have helped me, Tuiceman, you have helped me.
I think I will need to uninstall all drivers, then reconstruct my "original" USB configuration and reload the drivers.
BTW, whether you're using IWitness, Pan/Tilt, Vanguard, XRay...each one of those programs comes with the necessary set of drivers, correct? You don't, for instance, need to install XRay Vision and Pan/Tilt in order to run Pan/Tilt, true?
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cddyal : Once you unplug and plug back into another USb port the drivers have to be changed again as windows detects a new device and auto installs drivers(unfortunately they are the wrong ones!)
Since you realized your mistake and moved the USB plugs back, Windows lost that info once again and auto installed drivers again! ::)
Unplugging the VA11A and replugging it back in is a Royal Pain!
If someone could figure out which are the wrong drivers, could the files containing those drivers be deleted or moved to some folder where Windows wouldn't look for them? Or is that easier said than done in Windows?
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I guess if one had the time to search the windows folders you could find the wrong drivers and delete them!
But that may cause problems down the road! ::) ;)
It is easier said than done in Windows? ;)
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True.
What I meant was, I will go into Device Manager and simply uninstall the drivers for my X10 devices. I will then put my X10 devices on USB ports where I know they will work, then reinstall the software.
If that doesn't work...maybe I'll go out and buy a Mac.
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I guess what I was thinking was to uninstall the bad drivers, then make a note of what's running in the Task Manager, then let Windows reinstall the bad drivers again and see what's been added in the Task Manager. Yeah, sounds like a PITA.
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cddyal : In order for a uninstall to work (FULLY),you'll need to also delete the x10 program folders in C:\Program Files and the X10 folder in C:\Program Files\Common Files ;)
After you have uninstalled from the control panel add/remove programs
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Tuicemen:
It is alive! Thanks for your help, your patience, and your forbearance through what should have been a rather simple solution for me.
Pursuant to some of our discussions yesterday, I came home last night, reconfigured my USB ports as described, and, voila, works just fine.
If anyone else happens to pick up on this thread, please be sure and note: this was not an X10 problem, but rather a Microsoft/Belkin/USB port--is it working or not--issue.
Reminds me of when I first start computing, I began with a Mac. Friends using the Microsoft OS used to always talk about their computers "crashing," and I had no idea what that meant...Until I got a PC...
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cddyal : I'm glad I was somewhat helpful!
Windows seems to be the culprit with most of the issues! ::) (not all though!) ;) :D
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Who else has this problem I'm about to explain?
My va11a adapter usually works fine. Long ago, I got things working in a similar way to other suggestions in this forrum. BUT...
nearly everytime I restart the computer, I have a new hardware found message. Then I go though the steps and it starts working. then after a few restarts the problem happenes again. it happens with onboard usb ports and mu PCI USB card. Its connected directly to a port.
(and I have had this problem before before reinstalling windows 2000 server)
why why why?? Arg, (oh, and why can't they update a driver or something to stop the computer from chuggin along when there is no input to the va11a? or when the lights are out and the camera has a blank signal?)
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matt: This is just a guess! ::)
Do you have windows auto update set to auto install updates? ;)
that may be why you have to got through the proceedure every time. windows loads the new Drivers for the intel pc cam! ;)
If you have it set to auto update set it to ask you first, you may catch the problem! ;)
it happens with onboard usb ports and mu PCI USB card. Its connected directly to a port.
Once the va11a is setup on a usb port unpluging it from that port will cause it to lose the info you Have to keep it in the same port always or go throught the setup again!
Perhaps your losing power to your USB ports. Any other usb device problems? ???(driver reinstalls that you've knoticed)
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Couple of questions: Does the VA11A show up under "imaging devices" in the device manager? When you view a camera in iWitness, do you see a splash screen or an image filled with static?
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After reading and trying things here I'm still at a loss as to how to get my VA11A working.
I have an XP system and followed the instructions in the booklet, downloaded the driver from x10, installed the software, plugged in when it said to... (never saw the notice about not passing windows logo testing??r). I checked the hardware list and nothing under image device... I reboot and it says it found new hardware. I point it to the x10 driverinstall and it says it can not find the driver.
At this point I'm wondering if the hardware is working and since I'm in an endless loop after reinstalling the drivers etc etc. I let it find what it wants to find. It finds an intel pc camera. In the hardware it now shows the image device as the intel camera as does the usb. I try install a new driver and point again to the x10 driverinstall for the VA11A and just like before it will not install the x10 drivers for the device.
I use to have the VA10A but since it didn't work with the software pkg I upgraded, so the drivers were installed for that way back in the past and I don't know how or if that might have effected things.
In this case of course the iwitness doesn't find the device so it doesn't work, but, I'm sure you guessed that already. The xp movie maker locks up and I have to kill it...
I don't have that much hair left to be pulling it out trying to get this to work so I then went to my old windows ME machine to see what would happen... it doesn't have the software but I wanted to see if it would install. It did but as the intel, I was able to get it to use the VA11A driver but when I rebooted it crashed the system big time, about an hour later I solved the problem..... now the system is working but I still will have to clear out some more trash.
With about 6 or 7 hours of playing and reading I'm not making any progress.... could this be dead or damaged hardware???
Anyway if anyone has another idea not already covered here let me know.
Ed
ps the device is plugged into the usb port on the computer and no other devices are on that usb port. I have tried it on a second port with the same results.
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Since I'm still working on it... I thought maybe if I just uninstall it and start over all will be fine. I guess that is not going to happen. Go to the add/remove x10 hardware and it gives a "Can't find install.log" error. I'm thinking that is not a good sign.... now I see if I can find anyone posting this as an issue and how they fix it.......
Ed
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After reading and trying things here I'm still at a loss as to how to get my VA11A working.
I have an XP system and followed the instructions in the booklet, downloaded the driver from x10, installed the software, plugged in when it said to... (never saw the notice about not passing windows logo testing??r). I checked the hardware list and nothing under image device... I reboot and it says it found new hardware. I point it to the x10 driverinstall and it says it can not find the driver.
At this point I'm wondering if the hardware is working and since I'm in an endless loop after reinstalling the drivers etc etc. I let it find what it wants to find. It finds an intel pc camera. In the hardware it now shows the image device as the intel camera as does the usb. I try install a new driver and point again to the x10 driverinstall for the VA11A and just like before it will not install the x10 drivers for the device.
The x10 driver install is a install program pointing to it won't help windows find the driver(their buried in the install!0 you should be pointing to : C:\Program Files\Common Files\X10\DriverInstall\VA11A Video Capture
I use to have the VA10A but since it didn't work with the software pkg I upgraded, so the drivers were installed for that way back in the past and I don't know how or if that might have effected things.
It may have! :( ::) ???
I don't have that much hair left to be pulling it out trying to get this to work so I then went to my old windows ME machine to see what would happen... it doesn't have the software but I wanted to see if it would install. It did but as the intel, I was able to get it to use the VA11A driver but when I rebooted it crashed the system big time, about an hour later I solved the problem..... now the system is working but I still will have to clear out some more trash.
Unfortunately you will always have problems with Windows M.E. :( (worst OS windows released)
The method I described here should VA11A Video Capture work for XP and M.E.! However M.E. will continue to crash as does 98 with the video plug-in! :( :'(
Uninstalling AHP and reinstalling will not help just update the drivers for the intel PC and point to C:\Program Files\Common Files\X10\DriverInstall\VA11A Video Capture when it askes for the location of the driver! ;)
Since I'm still working on it... I thought maybe if I just uninstall it and start over all will be fine. I guess that is not going to happen. Go to the add/remove x10 hardware and it gives a "Can't find install.log" error. I'm thinking that is not a good sign.... now I see if I can find anyone posting this as an issue and how they fix it.......
a lot of installs from X10 give this message when trying to uninstall (especially the older install programs)
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Hi,
Thanks for the responce!
I guess I took to many word short cuts in my post but yes I am going to C:\Program Files\Common Files\X10\DriverInstall\VA11A Video Capture. And yes that is NOT working. It is like what ever drivers it wants are not located in that folder no matter what ways I've tried... The folder has 8 files in it, da506a.cat, ca506aa.sys, ca506a.inf, ca506av.cat, ca506aa.cat, ca506av.inf, ca506aa.inf, and ca506av.sys. Does that sound right? When I try to update the driver per the instuctions it comes back saying that it can not continue and that the it could not find a better match then the software you currently have installed...
The other odd thing is that when I open the AHP it asks to finish installing my ati remote controll which I removed sometime ago... so I'm going to look into that as maybe something that is messing things up... When I was playing with that about a year ago I was having trouble because it kept thinking it was x10 hardware. Before I started this project with the VA11A starting the AHP did not cause this to happen???? Maybe I'll look into that before doing anything else with this issue.
I'm not really interested in using this on the windows ME machine it was just to see if it would work there and while it installed it crashed before getting to the desktop on the reboot...... but let's not worry about that as I really want this working on my xp machine, and that is where the software resides.
Ed
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The other odd thing is that when I open the AHP it asks to finish installing my ati remote controll which I removed sometime ago...
There is an issue wit ATI cards that was reported sometime ago and I'm not sure if this ever got fixed 100%, this is most likely the problem! Do an Advanced Search with the key word "ATI", you may find the fix in the supplied posts!
Note: this post will show up as a hit as well as others!
If that doesn't fix it you will need to edit your registry and remove all ATI entries! ;) :( reinstalling XP will do that as well But I hate to have to do that as do most people) ;)
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Try this:
1: go to your windows control pannel then system
2:click on hardware then device manager
3:scroll down until you find the VA11A or intel pc cam.
4: right click on it and then click on update driver
5:at the update wizard click no not at this time then next.
6: next screen click instal from a list or specific location(advanced) click next.
7: next screen click don't search.....click next then have disk
8:here type in C:Program Files\Common Files\X10\DriverInstall\VA11A Video Capture click next the VA11A will show up in the next window click next
9: next window says it hasn't passed..... with a warning...bal bal...click continue anyways
10:then click finish that should get you up and running ;)
An oldie but a goodie post Tuice.... I gave you a helpful for this because it was helpful for me today. As I sometimes mention.... I use an old curb-sided rescued PC for my HA. And my VA12A.... made too great of a demand on it.
When I plugged in the VA11A... and it was discovered as a Intel Camera... I couldn't just remember the solution. Now its running fine. Thanks again for the post!!!
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It's my turn...Well I bought my new APC UPS and hooked it up and now I can’t get a picture on any of my cameras. All I get is either a green screen or a scrambled signal. I right clicked the VA11A on both Image Device and Universal Serial Bus (they are in both places) and I get an error that reads Can not update because the version I have is the best version. I even pointed via manual update it to the very folder c/commonfiles/x10 etc. and it won’t show any of the cameras. I have the video drivers on a flash drive and reloaded them from there and still nothing. I read the forums about this problem but still no result. I didn’t move the VA11A to a different USB port or anything. I did however load the software from my new UPS to the computer and I did see it say something about scanning the ports of my computer. I don’t know if that helps or not but…All I did was unplug all the units to plug them into my new UPS and now nothing.
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The new APC UPS communicates with the computer by a USB port?
My older BX1000 does.
All you did was unplug all the devices on the original UPS and reconnect them to the new UPS?
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Yes, to both of your questions. As a matter of fact, I can't thier software to work either.
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Try this:
1: go to your windows control pannel then system
2:click on hardware then device manager
3:scroll down until you find the VA11A or intel pc cam.
4: right click on it and then click on update driver
5:at the update wizard click no not at this time then next.
6: next screen click instal from a list or specific location(advanced) click next.
7: next screen click don't search.....click next then have disk
8:here type in C:Program Files\Common Files\X10\DriverInstall\VA11A Video Capture click next the VA11A will show up in the next window click next
9: next window says it hasn't passed..... with a warning...bal bal...click continue anyways
10:then click finish that should get you up and running ;)
I have tried over and over. In my device manager it shows the X10 VA110A under Imaging devices and shows it is working properly. In my USB section it shows Intel Camera Pro driver and that it is also working properly, but when I open AHP I still get the video not connected icon. Anything else I can try?
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Try this:
1: go to your windows control pannel then system
2:click on hardware then device manager
3:scroll down until you find the VA11A or intel pc cam.
4: right click on it and then click on update driver
5:at the update wizard click no not at this time then next.
6: next screen click instal from a list or specific location(advanced) click next.
7: next screen click don't search.....click next then have disk
8:here type in C:Program Files\Common Files\X10\DriverInstall\VA11A Video Capture click next the VA11A will show up in the next window click next
9: next window says it hasn't passed..... with a warning...bal bal...click continue anyways
10:then click finish that should get you up and running ;)
Does not load for widows 10.
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The va11a doesn't work with anything above Windows XP.
The VA12A was created for Vista and above this was Updated with the VA13A. However I don't believe many were produced.
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Here is the X10 Wiki Link on the VA11A,VA12A modules. If you care to read the information on them and Date Code where the VA12A was introduced.
http://kbase.x10.com/wiki/VA11A