X10 Community Forum

💬General Category => General Discussion => Topic started by: Javiercora on November 01, 2008, 08:49:18 PM

Title: Missing Item
Post by: Javiercora on November 01, 2008, 08:49:18 PM

I received a order # 3409942 but the TM751 Small wireless transceiver is missing. I sent Email to X10 Order Processing (orders@x10.com)
 and support@x10.com, no answer to me. Waiting one week for TM751 Small wireless transceiver, I have four cam installed and need the TM751 Small wireless transceiver. Today I sent other Email, I hope send the TM751 Small wireless transceiver.

Title: Re: Missing Item
Post by: HA Dave on November 01, 2008, 08:53:15 PM

Posting here isn't really the best way to get help. Call X10 they want to provide good service.

Title: Re: Missing Item
Post by: Brian H on November 02, 2008, 08:58:18 AM

A call maybe best.
Support emails seem to sometimes take awhile. When my AHP order never got the needed registration email. I sent a request for new numbers. I believe it was two or more weeks before I got it.