X10 Community Forum

💬General Category => General Discussion => Topic started by: LOLIVE on December 11, 2008, 07:24:51 PM

Title: Is anybody having problems with orders not posting?
Post by: LOLIVE on December 11, 2008, 07:24:51 PM

Is anybody having problems with orders not posting?
All of a sudden none of my orders are posting.  :-[ 
I have tried to contact the affiliates by phone and emails and have no responses. I have orders on hold and I do not know what to do from here. Any suggestions!!!
I have called every telephone #avail. i have been told that I can only email them. I just can not find anyone who wants to help!!  >*<

Title: Re: Is anybody having problems with orders not posting?
Post by: Tuicemen on December 11, 2008, 07:40:23 PM

Contact X10 directly 800-675-3044 ! ;)

Title: Re: Is anybody having problems with orders not posting?
Post by: jhp7894 on December 18, 2008, 11:43:54 AM

My order went through 2 or 3 weeks ago, but I never got an email containing my registration codes or links to software. But if you need your registration codes for software they are easy:

Order Number hyphen number
So example:
1234567-1
If you got multiple software, then just increase the number until you find the right code.
1234567-2
1234567-3
etc

And links to download the software are on the support page.

And you could always call them...