X10 Community Forum

🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: spawn666 on March 30, 2010, 05:57:36 PM

Title: How do i recover lost registration number?
Post by: spawn666 on March 30, 2010, 05:57:36 PM

Hello,

I recentry updated my active home pro but after updating i lost all the registration codes.
For some reason it removes them from the previus installation in sted of adopting them.

can anyone tell me how to recover them?

thanks

Title: Re: How do i recover lost registration number?
Post by: dave w on March 30, 2010, 08:34:26 PM

If you lost the original invoice or email with the codes, you will have to call X10. AFAIK there has never been a problem when requesting the codes again.