X10 Community Forum
💬General Category => General Discussion => Topic started by: STI2NR on April 10, 2010, 02:02:00 PM
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So I erroniously purchased 2 of the flood cams off of the x10 website.
I called immediately (within 3 minutes) of making the purchase to cancel the order.
I was on hold for ten minutes and a gentleman by the name of Thomas W canceled my order and even sent me a confirmation email with the cancellation screen shot in it.
The following day I got the "your order has shipped" email.
Do they realize it is coming right back to them as soon as I receive it??
What a silly waste of money to ship something to me that is going right back to them.
Do they always like to send their products on "rides"??
Sad!!
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Maybe the website and the ordering / fulsillment systems aren't talking to each other.
Maybe it really has been cancelled.
I guess you'll know in a couple of days. :)
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My credit card shows I got billed for it.
Silly.
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Good luck with that refund.
I had ordered multiple items from the website. My credit card was charged immediately. When I got the order, the receipt was hand-marked "No longer available" on one item. It took several calls, emails, and weeks to get that money credited back. It almost seemed like they didn't know I didn't get the one item, even though they were able to tell me they were out of them...
In short, they knew it was no longer available, but I could still order it and they charged me for it. :-[
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When that box shows up I am going to be like Ace Ventura with it and send it right back to them. If
I do not get a refund I will file a dispute.
:)%No worries!!
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If it is Smartpost. You are going to have to catch the Mailman.
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If it is Smartpost. You are going to have to catch the Mailman.
He already knows to ship it right back and to drop kick it back into his van. ;-) J/k