X10 Community Forum

🔌General Home Automation => Automating Your House => Troubleshooting Automation Problems => Topic started by: riverratmike on July 17, 2011, 10:46:13 PM

Title: Help with VA11A video caputre software
Post by: riverratmike on July 17, 2011, 10:46:13 PM

I have a VA11A video capture that I just can't get to work on my computer. I'm running windows 7. I went to the website and downloaded the drivers and vanguard software and still no luck. When I have it connected and I try running the vanguard software I get a error message saying that the VA11A isn't detected. Even though I installed the driver. Any ideas? I'd appreciate any help. Thanks Mike

Title: Re: Help with VA11A video caputre software
Post by: Brian H on July 18, 2011, 05:59:11 AM

According to the X10 knowledgebase. The VA11A is not compatible with Windows 7.
http://kbase.x10.com/wiki/VA11A

Title: Re: Help with VA11A video caputre software
Post by: Noam on July 18, 2011, 08:41:30 AM

Quote from: Brian H on July 18, 2011, 05:59:11 AM

According to the X10 knowledgebase. The VA11A is not compatible with Windows 7.
http://kbase.x10.com/wiki/VA11A

Brian's right. I confirmed with X10 that the VA11A is not compatible with Windows 7 at all.
You will need to get a VA12A to use it with Windows 7.