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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: OUguy on September 17, 2012, 05:01:53 PM

Title: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 17, 2012, 05:01:53 PM: When I try to download the programs to my CM15A, ActiveHome Pro crashes. Says there is some kind of issue and windows needs to close it. I cannot get any of my x10 modules to work unless they sync. I have reinstalled software and home pro will delet the memory on the cm15a but i cannot sync. Any suggestions???
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Dan Lawrence on September 17, 2012, 08:42:32 PM: What version of AHP do you have? Is this a new PC or one you already have? What version of Windows?
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 18, 2012, 07:20:25 PM: 3.318 is AHP with Windows 7. I have downloaded before, but for some reason it will no longer do it.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Brian H on September 19, 2012, 06:10:54 AM: If you have not tried it yet. Maybe a total reset may help.
Disconnect the CM15A from the USB Cable, unplug it and remove the batteries for a few minutes. Then try from scratch.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 19, 2012, 05:20:36 PM: I've tried that too. No luck. B:( lol.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Dan Lawrence on September 19, 2012, 06:40:23 PM: I would suggest putting all your .ahx files on separate memory and then uninstalling AHP. Make sure the uninstall worked, then make sure all traces of AHP are gone, then reinstall AHP and make sure it works before adding any. The .ahx files are your files so add the one you use most.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 19, 2012, 07:22:04 PM: Making progress! I have tried to download to interface like you said without opening my current .ahx files. Now it says that I do not have enough room on my interface however I have cleared all memory from it. 0.0% used.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Noam on September 19, 2012, 07:38:27 PM: Try setting the dusk/dawn resolution to a different setting. The higher the resolution (smaller number of days), the more space it takes up in the CM15A's memory.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Brian H on September 20, 2012, 05:57:42 AM: You do have a CM15A and not the CM11A that AHP was tweaked to run on?
I have seen that message when I was playing with AHP on a CM11A.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 20, 2012, 05:57:13 PM: yup, definitely a cm15a. i'm at a loss with this one. lol
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 20, 2012, 05:59:19 PM: there's a little computer icon downloading to an interface icon on ahp, but with no status bar. it just says downloading, but i do not know what it could be doing.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 20, 2012, 06:30:02 PM: interesting update...i merged one of the the sample files that came with ahp and it downloaded to interface. guess i may just have to start from scratch...any thoughts?
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Noam on September 20, 2012, 08:59:11 PM: Did you try this?
Quote
Try setting the dusk/dawn resolution to a different setting. The higher the resolution (smaller number of days), the more space it takes up in the CM15A's memory.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: OUguy on September 21, 2012, 05:32:47 PM: yessir, i finally got it to download by opening the samples data and just fixing it to my modules.
Title: Re: ActiveHome Pro sync w/ CM15A issue
Post by: Brian H on September 21, 2012, 06:13:04 PM: Maybe your .ahx file for your actual settings was corrupt and the sample .ahx was OK.