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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: tottieon on December 18, 2012, 09:44:59 AM

Title: Lights come on with remote but not with timers.
Post by: tottieon on December 18, 2012, 09:44:59 AM

Here is the problem which only appeared 2 days ago.
1. Lights will go on and off with remote HR12A but not with timers.
2. When lights are switched on from remote I can switch them off from computer but I can't switch them on again from computer.
3. When checking on AHP on computer, timer sends signal, module switches on, goes to 100%, but lights don't come on. Timer switched off on time, module indicates off and goes to 0%.

Only thing that has changed is the installation of Christmas lights, switched from the carport, but this is controlled separately with remote KR19A, not on timer.

Any ideas??

Title: Re: Lights come on with remote but not with timers.
Post by: Noam on December 18, 2012, 10:03:12 AM

A few questions:
1) Are the modules that aren't working older (non Soft-Start)? If you aren't sure, the SoftStart ones slowly "dim up" to full brightness, the older ones immediately jump to full brightness.
2) Did you recently upgrade your AHP software?
3) Have you looked in the Activity Monitor, to compare the codes when you use the remote and when you use AHP?

Title: Re: Lights come on with remote but not with timers.
Post by: tottieon on December 18, 2012, 03:08:45 PM

Thanks Noam
Answers to your queries

1)  Modules are non soft start
2)  Re-installed AHP in windows 8
3) Codes are as follows:
 
AHP ON
Transmit   A1 Extended Code 3 3b-Configure modules (autoacknowledge) (Table Lamp)
Macro       A1 Extended Code Bright/Dim 100% (Table Lamp)

AHP OFF
Macro       A1 (Table Lamp)
Macro       A Off (Table Lamp)

REMOTE ON
Receive RF    A1 On
Receive         A1 (Table Lamp)
Receive         A On (Table Lamp)
Receive         A1 (Table Lamp)
Receive         A On (Table Lamp)

REMOTE OFF
Receive RF    A1 Off
Receive         A1 (Table Lamp)
Receive         A Off (Table Lamp)
Receive         A1 (Table Lamp)
Receive         A Off (Table Lamp)

Everything was fine until 2 days ago. I have no idea what could have changed it and caused it to non-function

Title: Re: Lights come on with remote but not with timers.
Post by: Brian H on December 18, 2012, 03:20:57 PM

The On commands are for Soft Start devices. That the older ones will not process.
Redefine them Using the Older Lamps (Before Soft Start) tab.
My thoughts are when you reinstalled AHP. The Lamp Module Tab definitions where used.
 
The remote is sending the standard X10 On and Off commands that both Soft Start and older models can follow.

Title: Re: Lights come on with remote but not with timers.
Post by: tottieon on December 18, 2012, 04:05:25 PM

Thanks Brian
That did the trick. Redefined the modules in the edit screen and they work perfectly now.

Title: Re: Lights come on with remote but not with timers.
Post by: Noam on December 18, 2012, 04:55:41 PM

Quote from: tottieon on December 18, 2012, 04:05:25 PM

Thanks Brian
That did the trick. Redefined the modules in the edit screen and they work perfectly now.

Unfortunately, it's a very common problem. X10 changed their module design, without changing their model numbers. Then they changed the default behavior of the software, without any warning or instruction to the users.

Title: Re: Lights come on with remote but not with timers.
Post by: Dan Lawrence on December 18, 2012, 08:21:36 PM

I solved part of the problem.  I got 5 Soft-Start LM460's  so I marked each one "SS" with a magic marker.   Solved the problem easily.