X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: david mcgee on December 01, 2004, 08:04:52 PM
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I've just installed the AH Pro software I
downloaded on a PC with XP Pro w/SP2 and when
I try to start the program it terminates
before I can even enter the code I was given
in the email. I've removed and reinstalled
several times following the instructions in
the manual with the same results everytime.
Any ideas would be appreciated.
Thanks...
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Do you get an error message? Do you see the
splash screen or the ActiveHome Pro window
before it goes away? Does the registration
box pop up?
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New install as of today, and periodically
version 3.170 crashes on my XP SP2 machine.
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To: X10 Pro
Yes the registeration screen pops up as well
as the splash screen. The splash screen goes
away after a few seconds and the error
signature reports:
AppName: activehm.exe AppVer. 3.0.0.166
ModName: kernel32.dll ModVer: 5.1.2600.2180
Offset: 00009e9c
Does this help?
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Installed latest AHP sw and when starting
AHP the registration screen appears and
immediately I get a windows error mseeage
and then in a couple of seconds both
windows dissappear. I talked to a support
person at x-10 and he sent me a file to
install 3.186 but that failed the same
way. I am using Windows WP Pro with SP2.
Jim
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Just tried install AHP sw yesterday. I have
the same problem with my laptop running
Windows XP Pro sp1. Then I tried with my
desktop running the Windows XP Pro also but
without sp1. It worked ok. I still need to
fix the problem with lap top because I am not
plugging the controller unit close to my desktop.