X10 Community Forum

🛡Home Security => Home Security General => Topic started by: jim birk on October 24, 2005, 12:39:06 PM

Title: Great company and products!
Post by: jim birk on October 24, 2005, 12:39:06 PM
Mathew Masar answered the inquiry about my
order very quickly and completely.  But, as
I told him the most impressive thing I found
was the X10 Knowledge Base!  I have
prototyped a basic two camera wired system
to help with answering the door safely.
Manual controls for cameras, outside lights
and a motion detector to know when someone
is present.  The prototype has worked so
well I am expanding to six cameras and
adding additional motion detectors.  In
planning the installation I had many
questions about pin out and why sometimes
modules work and sometimes they don’t.
Within one hour Knowledge base answered all
my questions and even provided me with
additional information (like I didn’t know
the cameras could be focused or do you
really need to use the plastic cap the comes
with the camera?)  I am very pleased with
the X10 products and service!  And my family
is much safer because of them.
Title: Re: Great company and products!
Post by: Brian H on October 24, 2005, 04:21:42 PM
Glad to hear a happy message from time to
time. Hope it continues to be a good thing
for you.
Title: Re: Great company and products!
Post by: emet on October 28, 2005, 06:37:57 PM
I am agree with you Jim, just take a moment
to check manual's and knowledge base and
you will enjoy your x10 hardware
Title: Re: Great company and products!
Post by: tom j 2 on November 01, 2005, 04:48:27 PM
Were is the knowledge base?? Thanks
Tcj
Title: Re: Great company and products!
Post by: emet on November 01, 2005, 11:30:31 PM
TCJ, is a link in customer support page...