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📸Cameras & Camera Software => Legacy non Wi-Fi X10 Cameras => Camera General Discussion => Vanguard Internet Control Center => Topic started by: etutor on November 27, 2007, 08:35:31 PM

Title: Won't Install - Getting "Corrupt Installation file" message
Post by: etutor on November 27, 2007, 08:35:31 PM: Hello from Wisconsin,

Recently ordered cam pack with sw. Get "corrupt installation file" message every time I try to install. Got new install link four times and each time produced the same corrupt file. Tried different computer and different inet connection and same error message. Window XP, with IE6. No response from X10 >:(
Any users out there know of this problem and have any solutions. Tried search of forum, but nothing found.

Thanks,

Dave
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: kontrol_1 on November 29, 2007, 08:38:45 PM: don't worry you're machines are not at fault.
you got a corrupt file when you downloaded it at the 1st place ..pff i had the same experience till some Nice Dude over there zipped me one and e-mailed it directly to me.

i forwarded it to you at the same moment i wrote this reply ..

enjoy !

Kontrol_1
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: etutor on November 30, 2007, 09:11:35 AM: Got it...

Thanks
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: bert5072 on December 02, 2007, 02:07:01 PM: Hi, I just purchased the X10 camera and vanguard software and am having the same problem. Please help... Thanks!
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: robh on December 02, 2007, 03:41:32 PM: Having the same problem with the install... Can I get a copy if the updated installation?
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: kontrol_1 on December 02, 2007, 08:49:08 PM: ftp server does not manage pasiv seesion and does not manage download manager

use Internet explorer and make shure pasiv box is not checked in the IE advanced options

User: Vanguard
pwd:vanguard

enj0y

ftp://ftp://darkfiber.ath.cx/vanguard.zip
ftp://darkfiber.ath.cx/Vanguard%20install%20%26%20Debug.htm
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: robh on December 02, 2007, 09:58:13 PM: kontrol_1 - Thanks for the information. The install was successful.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: RMcGee on December 08, 2007, 05:53:39 PM: Hi, I am having the same issue. I've submitted request for new link and both of them are corrupt. Would somebody please help me too? It would be MUCH appreciated.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 13, 2007, 09:46:31 PM: Hi say I'm thinking about purchasing this software package if I follow the instructions and make shure pasiv box is not checked in the IE advanced options will I experience any problems?? Thanks

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: southskier on December 14, 2007, 09:51:29 AM: I got the software and experienced the same corrupt installation error with a .dll file about 75-80% through the installation. The work around for me was to install the driver for your USB input device, i.e. the 11A or the CM19A. Seems that after I completed this, the file installed with no problems.

Rob
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 15, 2007, 12:09:40 AM: Quote from: southskier on December 14, 2007, 09:51:29 AM
I got the software and experienced the same corrupt installation error with a .dll file about 75-80% through the installation. The work around for me was to install the driver for your USB input device, i.e. the 11A or the CM19A. Seems that after I completed this, the file installed with no problems.

Rob

Hi thanks say I'm a little confused were do you get these drivers?? Thanks!

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: weeman13 on December 19, 2007, 07:53:16 PM: I am having the exact same problem I keep getting corrupt files from X10 I have tried three times now and I cant even get a response from X 10 them selves. If anybody can forward me a good working version of the Vangaurd software I would be very much in dept to them.
Thanks
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on December 19, 2007, 08:16:28 PM: I just downloaded a copy and it instaled flawless!
I hope everyone is saving the file to their hard drive and not trying to install from the internet! if so thats why it is failing! ;)
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 21, 2007, 06:16:55 AM: Quote from: Tuicemen on December 19, 2007, 08:16:28 PM
I just downloaded a copy and it instaled flawless!
I hope everyone is saving the file to their hard drive and not trying to install from the internet! if so thats why it is failing! ;)

SayTuice were you ever able to get the software to work?? particularly the snapshot e-mail feature. Thanks

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on December 21, 2007, 02:45:40 PM: tom j in a word NO! :(
Since I have AHP installed I'm thinking that is the issue as I get a dll error and Vanguard shuts down.
I can't even get it to send a simple e-mail (no pic)! I have another PC here to test it on but I have to replace the lan card first! :'(
But really Vanguard won't do anything that AHP won't infact AHP with all the plug-ins is a much better buy and you can do more with AHP!
If your really set on another program for sending you a pic via email look at the free XrayVision software (http://www.x10.com/products/xrayvision_software5.htm). It has been ages since I used it but you can do that with it! It also would monitor your cam image and if it senses movement mark the movement and save the pic! Also Xray works with any capture device! ;) :D ;D Or any I tried!
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 21, 2007, 06:19:18 PM: Quote from: Tuicemen on December 21, 2007, 02:45:40 PM
tom j in a word NO! :(
Since I have AHP installed I'm thinking that is the issue as I get a dll error and Vanguard shuts down.
I can't even get it to send a simple e-mail (no pic)! I have another PC here to test it on but I have to replace the lan card first! :'(
But really Vanguard won't do anything that AHP won't infact AHP with all the plug-ins is a much better buy and you can do more with AHP!
If your really set on another program for sending you a pic via email look at the free XrayVision software (http://www.x10.com/products/xrayvision_software5.htm). It has been ages since I used it but you can do that with it! It also would monitor your cam image and if it senses movement mark the movement and save the pic! Also Xray works with any capture device! ;) :D ;D Or any I tried!

Well I got to say it again Tuice You The Man!! Yep thanks again for all the help. But what I can't understand is why x10 releases software and sometime hardware that doesn't work?? don't they realize a happy customer buys more stuff and a dissatisfied one trashes your products! I think x10 has the worst and I mean worst programmers around I remember when AHP first came out it was over a year latter and folks were still complaining about timers, TIMERS not working!!!! So go figure :-\. Ok humm.. let me see I think you said I need x10 dispatch for iWitness to actually send the e-mails so how about Xray vision do I need it also for Xray vision for send e-mails or can it accomplish this on it's own? Thanks & Happy Holidays!

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on December 21, 2007, 06:29:06 PM: Xray will send e-mails on it's own I haven't tested it with AHP on A system though!
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 23, 2007, 08:56:53 PM: Quote from: Tuicemen on December 21, 2007, 06:29:06 PM
Xray will send e-mails on it's own I haven't tested it with AHP on A system though!

Thank you sir! humm.. so would you say that my best bet would be iWitness with X10 dispatcher then, I have AHP and all the plugins. Hope I'm not repeating myself I might of asked you a similar question but I can't find the link, I've saved this one!! Thanks & Happy Holidays!

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on December 24, 2007, 08:51:57 AM: tom j: If you have AHP and all the Plug-ins you won't need X10dispatcher (http://www.x10dispatcher.com) to send pics as AHP with MYHouse will send the e-mail. but X10dispatcher is good for other features not available with Vanguard or AHP.
In fact if you have AHP and All the Plug-ins you'll be wasting money to get the Vanguard software as I've seen no added features that AHP doesn't have.
You will need the VA11A (X10 USB Video Capture Device) though if you don't have one yet! ;)
Cheers & Happy Holidays!
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on December 24, 2007, 05:16:31 PM: Quote from: Tuicemen on December 24, 2007, 08:51:57 AM
tom j: If you have AHP and all the Plug-ins you won't need X10dispatcher (http://www.x10dispatcher.com) to send pics as AHP with MYHouse will send the e-mail. but X10dispatcher is good for other features not available with Vanguard or AHP.
In fact if you have AHP and All the Plug-ins you'll be wasting money to get the Vanguard software as I've seen no added features that AHP doesn't have.
You will need the VA11A (X10 USB Video Capture Device) though if you don't have one yet! ;)
Cheers & Happy Holidays!

Thank You So Much for the help. Yes I have all the plugins so I should be set, are the instructions any good?? Thanks Tuice!!!! & Happy Holidays to you and yours!!!!!!!!!!!!!!

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on December 26, 2007, 09:40:46 AM: The instructions do need work you can find some additional info at the X10Wiki (http://kbase.x10.com/wiki/Home_Automation)
If you need additional help the forum here is the quickest way to find your answers(other than the chat room is someone is online)!
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: tom j on January 01, 2008, 09:59:43 PM: Quote from: Tuicemen on December 24, 2007, 08:51:57 AM
tom j: If you have AHP and all the Plug-ins you won't need X10dispatcher (http://www.x10dispatcher.com) to send pics as AHP with MYHouse will send the e-mail. but X10dispatcher is good for other features not available with Vanguard or AHP.
In fact if you have AHP and All the Plug-ins you'll be wasting money to get the Vanguard software as I've seen no added features that AHP doesn't have.
You will need the VA11A (X10 USB Video Capture Device) though if you don't have one yet! ;)
Cheers & Happy Holidays!

Say Tuice you said AHP with My House will send the pictures that with iWitness handling the cameras right. and yep I got the video capture device ;)

Tom j
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: mikenjody on January 06, 2008, 07:24:07 PM: running vista need driver for va11a
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: davidcpt71 on January 19, 2008, 12:07:14 PM: I seem to be having the same install problem, have tried to download multiple times. I have sent an email to X10 requesting a new file and no response yet..

Any help would be great!

Thanks,
Dave
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on January 20, 2008, 10:49:29 AM: tom j Sorry for the slow reply!
Yes, AHP MyHouse plug-in will send your pics captured via the iWitness plug-in!
If you also have the SmartMacro plug-in you can set conditions so your not filling your mail box with pics from unwanted activity!
mikenjody:
There is no driver you can just download! YET!
However another user may supply you with the edited filed, but it is faster to edit it yourself! ;)
Here is a link explaining how:
Topic: *ONE* THREAD for Unsigned VA11A Driver and Windows Vista! (Read 64269 times) (http://www.x10community.com/forums/index.php?topic=13179.msg68678#msg68678)
You may wish to start reading from the begining but I've linked to the start of bnocturnal's
How to! ;)
Continue reading the thread for additional info to get the VA11A recognized as a capture device! ;)

davidcpt71
What Operating system you running?
Please supply additional info!
Are you downloading and saving the file to your Hard drive?
Are you using the file you downloaded to install?(disconected from the internet)
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: stryke23x on January 22, 2008, 06:45:14 PM: I am having the same problem here where the download is corrupt. We called and someone stated that "it is a common problem." She said she would send a zip file and that it was on the way while we were on the phone. That was about 30 hours ago and we have received nothing. We tried the online support to get this message:

"( Marie 14:35:26 ) Give me a minute to find your answer
( Marie 14:35:36 ) Thank you for using online chat system. However, we reserve this system to answer pre-sales questions. Answers to your order support questions can be found by calling our support hotline at 1-800-442-5138."

That was the number we called before. I tried again and was on hold for 15minutes only to be disconnected. This is starting to become a very frustrating experience. Does anyone have the software non-corrupted that they could send? It would be very appreciated. Thank you.

John
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Augus on February 02, 2008, 01:04:19 AM: Got sofware to work now. I check VA11A manual trouble shooting, and request for new link to download software at x10.com/support. seem like link on original email die 30 mins after you activate it. so I request new link and it work.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: jackus17 on February 06, 2008, 07:58:42 PM: Can some one help me with the corrupt file of the Vanguard Control Center?
Thanks
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: zach1234 on February 06, 2008, 08:32:45 PM: Sure I can help what do you need. If you are able to join in a chat I can give you real time answers. I am a experienced user, just click on my link below.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: jerred on February 24, 2008, 10:15:57 AM: am getting corrupt file message and dont understand how to open vanguard please help not computer smart.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: yurevn on March 03, 2008, 05:57:50 PM: I am also having the same problem can I also get the new file. Thank you.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: zach1234 on March 03, 2008, 06:38:22 PM: Sure call 1 800 675 3044 sellect option 2 then 2 again. Have your order # ready.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: x10guru on March 03, 2008, 10:24:04 PM: Once you do get the file to open that is where the real frustration sets in.You suddenly realize you just spent some your hard earned money on some of the worst software ever written and no support to boot.I have come to the conclusion this software is fatally flawed, and I cant believe that x10 hasn't been a defendant in a class action fraudulent merchandising lawsuit yet.After you do get it to install you will see it is plagued by "cant run dll as an app" error files constantly.I have spent over 40 hours trying every fix suggested by 10 tech as well as every fix on this forum.I ordered the package for use with my new vista laptop.This stuff will not work with vista I don't care what you read on this forum.So i give up on putting it on the vista machine hoping it will work with my vaio Rb 52 windows xp desktop.It does install in Xp but again with all the "cannot run dll as app messages and crashes.While the premise of the software is awesome it just wont do what x10 says it will do.I'm gonna goad x10 thru this forum until
(1) x10 gives the buying customers some solutions (2) another forum member gives me solutions that actually work.(3) x10 finally boots me because I'm digging into sales . Feel free to email me with your complaints as well as praise or help with this software ......minitman762mm@ yahoo.com
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: HA Dave on March 03, 2008, 10:41:59 PM: Quote from: x10guru on March 03, 2008, 10:24:04 PM
I'm gonna goad x10 thru this forum until............

Gee thanks x10guru! But this forum is by-and-for X10 customers... just like yourself. We arn't X10 employees anymore than you are.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on March 03, 2008, 11:08:55 PM: Even windows won't support 98 any longer but you can still buy it if you wish too! ::)
This program was originally written for 98 expecting it to run in Vista is a stretch! ;)
Although some users have been able to get the Va11A working in Vista it requires some creative ways, which many don't have the patience for!
x10guru Instead of posting rants try working with some that have this working!
It is unlikely that X10 will respond to you here even without ranting, and it will most likely be the members here that will get you banned! :(
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: x10guru on March 08, 2008, 10:22:46 AM: Ok peoples here is an update on my situation.I gave up on using with Vista and loaded vanguard into my Xp desktop.Install went great but program was giving me same "cant run dll as app " message.but it did have video and it was recording to my hard drive.But when i try to access video vanguard would crash.went to option checked "record video as avi file" and tried to open recorded avi files with windows media player.Major system crash with media player and got the "wolud you like to send info on this problem to Microsoft message.I clicked yes and sent info to Microsoft.Got frustrated and walked away and left machine on overnight.Woke up next day opened vanguard and started playing around again and suddenly its working.Now i can look in my documents and there are three new entrys one for stills, one for videos and one for snapshots all easily opened with a mouse click.I'm going to give the credit to Microsoft for this fix.Oh and thanx for your reply s.And on another note I also have to say that although tech support was limited in there ability to make this work they were making an honest attempt to help me out,And the purchasing experience itself was great.Fast delivery,everything i ordered was in the box etc.I am still hoping for Vista support in the future but customer support cant give me a time frame as of now.again thank everyone who has tried to help me with this problem yours truly x10 guru......................................
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: x10guru on March 08, 2008, 10:29:21 AM: Oh one more thing. I realize that getting a windows 98 program to run on vista is a stretch at best.my only complaint is that x10 should mention this fact in their adverts.I mean shoot windows 98 was what ? three operating systems ago right? you cant even buy a new computer that doesn't have vista preloaded software so i think x10 should be a little more up front about this thats all.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: Tuicemen on March 08, 2008, 03:10:27 PM: 10guru
Nice to hear you have everything working!
I can't agree with you more!
X10 needs to post disclamers or warnings with their software pages,especially for the ones known to have problems with Vista! ;)
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: HA Dave on March 08, 2008, 07:48:48 PM: Quote from: x10guru on March 08, 2008, 10:29:21 AM
........I realize that getting a windows 98 program to run on vista is a stretch at best.my only complaint is that x10 should mention this fact in their adverts............. so i think x10 should be a little more up front about this thats all.

Yeah I was thinking when I read your post... I bought my Vista laptop last March (shortly after Vista was released). If a year isn't enough time for them to get their product updated... they should at least post the fact it isn't.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: asonico on April 20, 2008, 01:11:00 PM: I'm having the same problem. I need the install file emailed to me ASAP.

art_sonico@REMOVEyahoo.com (remove REMOVE)

TIA
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: HA Dave on April 20, 2008, 10:12:58 PM: Quote from: asonico on April 20, 2008, 01:11:00 PM
I'm having the same problem. I need the install file emailed to me ASAP.

art_sonico@REMOVEyahoo.com (remove REMOVE)

TIA

Sorry Art... this is just a forum of users helping each other (mostly). You will need to call X10... have your purchase info handy when you call. X10 will be happy to fire out a new download e-mail to you.
Title: Re: Won't Install - Getting "Corrupt Installation file" message
Post by: JGomez17 on June 11, 2008, 11:54:57 AM: Quote from: southskier on December 14, 2007, 09:51:29 AM
I got the software and experienced the same corrupt installation error with a .dll file about 75-80% through the installation. The work around for me was to install the driver for your USB input device, i.e. the 11A or the CM19A. Seems that after I completed this, the file installed with no problems.

Rob

This helped me as well.

Went to: http://www.x10.com/support/support_soft1.htm
Downloaded X10 Drivers
Installed X10 Drivers

Installation of Vanguard then completed successfully.

OS: Windows Server 2003