X10 Community Forum

💬General Category => General Discussion => Topic started by: frankgar on July 27, 2008, 11:40:07 AM

Title: going from windows xp to Vista
Post by: frankgar on July 27, 2008, 11:40:07 AM

I have been using a registered copy of ActiveHome pro for several years.
recently my XP desktop machine died, the C: drive failed.
ive replaced the disktop, but the problem is that i dont have a backup copy of the software to install, how do i optain a replacement copy of the software?

Title: Re: going from windows xp to Vista
Post by: x10challanged on July 27, 2008, 03:04:58 PM

Hi Frankgar,

You can go to the X-10 website and then software download page.  At the top of this page is a link for replacement software.  You will need your e-mail address used to purchase as well as your original order number to gain access to updated software.

Title: Re: going from windows xp to Vista
Post by: frankgar on July 28, 2008, 11:03:24 AM

i have the same email address, but the original order number is long gone, is there away around this problem?

Title: Re: going from windows xp to Vista
Post by: frankgar on July 28, 2008, 11:14:00 AM

also i need the full link to the replacement software download

Title: Re: going from windows xp to Vista
Post by: x10challanged on July 30, 2008, 07:59:49 AM

If you do not have your order number, you will have to either call or e-mail X-10 directly.  They should be about to pull up your history of purchases and e-mail you the link.

Title: Re: going from windows xp to Vista
Post by: steven r on July 30, 2008, 08:51:53 AM

From the "hindsight is 20/20" department...

It's a good idea to save the email that X10 sends you with the link. Each time I've moved my setup to a new computer (twice now) I've been able to just lookup the email and use the link. This of course is easier to do if you use a web based email that will let you store an unlimited amount of email such as Yahoo.

Title: Re: going from windows xp to Vista
Post by: bitman on July 30, 2008, 10:43:22 PM

As a PC service professional I must tell you that if you have no real requirement for going to Vista, Dont.

Title: Re: going from windows xp to Vista
Post by: liteglow on August 01, 2008, 07:39:24 AM

Quote from: bitman on July 30, 2008, 10:43:22 PM

As a PC service professional I must tell you that if you have no real requirement for going to Vista, Dont.

As a everyday user of many PC in my house, I say if you have the computer Power (Duo prosessor, 2gb memory++)  then Vista is ALOT better than XP !
Go for it !!

Title: Re: going from windows xp to Vista
Post by: frankgar on August 04, 2008, 02:49:14 PM

going to Vista

1. my XP PC had a major harddrive crash all my saved emails went with it

2. had no choice, only option with new machine was vista, and to tell the truth, it is not so bad