LickitySplitttt
It isn't uncommon for newbies to get confused with all the titles here!
Most administrators are X10 staff with 2 exceptions myself and -Bill- (of wgjohns.com)
And although we have the titles there is nothing we can do about X10 hardware/software or the company's business!
We can, just like you send e-mails to X10 customer service or support or PM one of the other listed administrators and cross our fingers that some action gets taken ::) :'!
I do try to test X10s software so I can give some first hand advise but I don't have all of it! ::) :'
Do keep us informed as to how you make out! The reason this issue and many others have not been resolved is:
Many come here looking to solve a problem but never report back when they have it working.
Thus we are all left in the dark! :( ::)
Don't get me wrong there are some X10 programs that just plain won't work on a given OS but this is noticed the first time one tries to open the program.
I do a regular registry scan and clean up like virus scans, defrags and scandisks. Over looking any one of them leads to issues! ;)
Other programs I use for PC clean up is SpyBot Search & Destroy (http://www.spybot.info/en/spybotsd/index.html) and AVG Free (http://free.avg.com/homepage-appf8)