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🖥️ActiveHome Pro => ActiveHome Pro General => Topic started by: tr6flyer on October 03, 2010, 08:10:31 AM

Title: AHP software fails
Post by: tr6flyer on October 03, 2010, 08:10:31 AM
On the AHP software when selecting the menu items Tools then Hardware Confiruration, the software fails and closes.  What is causing this?
Title: Re: AHP software fails
Post by: Brian H on October 03, 2010, 10:18:39 AM
What Operating System are you using? XP,Vista, Windows 7 and is it 32 or 64 bit version?

Which AHP interface do you have? The CM15A or the CM19A?

More facts you can give us. The better we may find you answer.
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 10:49:03 AM
Using Vista Home Premium SP2 32 bit on a Dell 1530 .  Interface is the CM15A
Title: Re: AHP software fails
Post by: Dan Lawrence on October 03, 2010, 11:01:05 AM
What version of AHP are you using?   Any plug-ins?
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 11:14:37 AM
V3.285.  OnAlert is installed.
Title: Re: AHP software fails
Post by: hawk1 on October 03, 2010, 11:15:09 AM
Have you tried running as Administrator?  Just something you could try.
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 11:45:38 AM
I am the administrator and run in that mode.
Title: Re: AHP software fails
Post by: Knightrider on October 03, 2010, 11:53:45 AM
This has been attributed to either a corrupt install, or the absence of the MyCities.xml file.  An advanced search will turn up the info you need.
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 12:41:12 PM
The is no MyCities.xml file in the directory with AHP.  I also did a complete re-install this morning before I started this thread.
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 01:12:50 PM
Where do I get the MyCities.xml file?
Title: Re: AHP software fails
Post by: Knightrider on October 03, 2010, 01:22:16 PM
Sorry, I should ban myself from posting after working late on Saturday night and not drinking my coffee.  It's ICities.xml.

If you don't have it, I'll email it to you directly to make up for my lack of knowledge.
Title: Re: AHP software fails
Post by: nybuck on October 03, 2010, 01:38:20 PM
Quote from: Knightrider on October 03, 2010, 01:22:16 PM
Sorry, I should ban myself from posting after working late on Saturday night and not drinking my coffee.  It's ICities.xml.


Don't be so hard on yourself, Knightrider.  MyCities, ICities, what's a few letters amongst X10 users...   ;D
Title: Re: AHP software fails
Post by: hawk1 on October 03, 2010, 03:36:58 PM
LOL    rofl   #:)  We all need a little humor in our lives.  And we all make mestaiks.  Dang it.
Title: Re: AHP software fails
Post by: tr6flyer on October 03, 2010, 03:59:21 PM
I found the two files online. The Icities and the Holidays files.  I have installed and will test with this new found software.

I find this to be yet another example of poor quality contol on the part of X-10.  To allow users to download the AHP software without critical components. 
Title: Re: AHP software fails
Post by: Dan Lawrence on October 03, 2010, 04:01:20 PM
ICities.xml sits in my ActiveHome Pro folder in AHP 3.271. Should be there in 3.285 as well.  AHP (any version) tends to put it there.