X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: Deanch on March 04, 2011, 02:44:20 PM
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When I try to run the AHP wizard it gets to the timer portion and the program shuts down. The manual commands work, but not the timer mode. I am running Windows 7. Any suggestions?
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What version of AHP are you using?
What plugins (if any) do you have installed?
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I am using version 3.306. I don't understand the plug in question.
Thanks. :-\
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Add ons like Smart Macros My Garage etc.
When you start AHP there is a screen showing them and any that are installed. Grayed out ones are not installed but you can purchase them if you desire. Many AHP packages come with some included.
The about tab will also give you the screen again.
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I am not using any of the plug ins
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Do you have any .ahx files from an earlier version of AHP? I also don't know what you mean by "AHP Wizard".
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Are you talking about the "Intro Wizard"?
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Yes the intro wizard in the AHP help Menu.
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The Intro Wizard seems to still have problems. That where reported even with older versions of AHP.
I just tired both a CM15A and the CM19A with TM751 combinations with AHP 3.306.
Both crashed at the Timer Introduction start up part of the demonstration.
So then I tried to bypass the 'Timed Events' part and picked from the left menu pane 'Macros'. It also crashed there.
The remainder of the left menu choices did work OK with my CM15A as it was still connected from my earlier test.
So it is probably not you, but a bug in AHP.
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okay that may explain that. Now how come my timers don't turn on the lamps? Any help there?
Thanks
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Are you using the CM15A or the CM19A with TM751 interface?
Are the timers being run from the computer or stored in the CM15A? CM19A can't store timers.
Are the Lamp Modules soft start? Where they ramp on and off at around a two second interval.
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I am using TM751, CM19A and lamp module PLM03 which I assume are not soft start.
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and lamp module PLM03 which I assume are not soft start.
Did you check to see if they ramp on and off (or read the instructions)??
http://www.smarthome.com/manuals/2000new.pdf
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PLM03 is soft start and resume dim.
dave w gave you the users manual link.
You may want to pick the LM465 from the lamp module section and see if it makes a difference.
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I am now using the HC10LM Lamp module and the timers still do not work. I know I am a newbee but is this program that difficult to master?
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I am now using the HC10LM Lamp module and the timers still do not work. I know I am a newbee but is this program that difficult to master?
Are you defining the module as "Soft Start" in AHP?
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Yes I think I have done that, you would think that this would be as easy to operate as my desk set hard wired control. Glad it was only 10 bucks, still one would think it would be simpler to program. Could there be some setting on my computer that is interfering with the running of this program.
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Latest AHP 3.306?
Some of the earlier versions had problems with the CM19A.
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The RCA HC10LM Lamp module is a NON Soft-Start module equal to a LM465 non Soft-Start (old style) and should use the LM465 from the "Old Lamps to work properly.
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I am just so frustrated with this program. I still cannot make the timers work B:(
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I just read back through this thread, and one thing I didn't see mentioned is if you are keeping AHP open all the time or not.
I don't have any experience with the CM19A, but since it doesn't have memory to store anything, does that mean that the AHP must running in order for the timers to work? Can anyone with a CM19A answer that one?
Additionally, have you made sure that the location settings are correct in AHP, and that the PC's time zone and date/time are correct?
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X10 should be beaten with a switch iron for even producing the CM19A let alone selling it. It may be USB, but needs a transponder (TM751 or RR501) to put powerline signals on the powerline.
The CM15A does both RF and PLC, what Deanch should do get a CM15A and junk the CM19A.
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OK some tests.
CM19A, TM751, SS LM465, AHP 3.306. LM465 choice from lamps; not old lamps.
Timer with AHP running OK.
Timer after closing AHP but no reboot OK.
Timer after reboot. No On command. Off command sent.
Timer after reboot. Store in interface not checked. No On. Off command sent.
Redefine the module as a appliance module. Reboot. OK both an On and Off sent.
Redefine the module as a old type LM465. Reboot. OK both On and Off.
Here is the puzzle. Redefine the LM465 as a soft start again. Reboot. Now the timer sent both an On and an Off.
I believe as long as x10nets.exe is running the timers should run.
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Very thorough testing, Brian!
When they first added the SoftStart support, I played with switching modules back and forth, and found some very inconsistent results.
Also, if I had both a SoftStart and a non-SoftStart module on the same address, AHP defaulted to using ONLY the non-SoftStart commands. (which kinda makes sense, I guess).
I know that a lot of people have issues with the CM19A and AHP, and there is a line-item for it on the "bug list" here on the forums: http://forums.x10.com/index.php?topic=22373.msg127475#msg127475
The developers have told me they are working on fixing every item on our list, but some will take more time than others. Not every bug will be fixed in the next update, but at least a few of them definitely will. They have no ETA on the next update yet. They are trying to fix as many bugs as they can before pushing it out the door.
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Okay
I surrender. Give up. Quit. Had enough of this POS.
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Ouch!!
Dude, sorry about your luck! If you do decide to try again with X10, we'll try to help you again.