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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: soEvans on March 29, 2011, 06:38:10 PM

Title: activehome pro USB 2 way Model CM12A dusk dawn feature
Post by: soEvans on March 29, 2011, 06:38:10 PM

Modules turn on and of ok with toggle.  also work ok with timed events.  but, when using dawn - 30 minutes and dusk + 30 minutes feature, the modules don't operate.

Title: Re: activehome pro USB 2 way Model CM12A dusk dawn feature
Post by: Brian H on March 29, 2011, 07:02:50 PM

Active Home Pro or Active Home software?
The CM12A is made for Active Home not Active Home Pro from what I see on the CM12As sales pages.

Title: Re: activehome pro USB 2 way Model CM12A dusk dawn feature
Post by: soEvans on March 30, 2011, 12:28:17 PM

You are right it is CM15A

Title: Re: activehome pro USB 2 way Model CM12A dusk dawn feature
Post by: Dan Lawrence on March 30, 2011, 12:57:01 PM

So you also have AHP.  What version?  Check your timers and see if everything is there.   

Title: Re: activehome pro USB 2 way Model CM15A dusk dawn feature
Post by: soEvans on March 30, 2011, 02:01:56 PM

3.304 version

Title: Re: activehome pro USB 2 way Model CM15A dusk dawn feature
Post by: Noam on March 30, 2011, 02:08:27 PM

Quote from: soEvans on March 30, 2011, 02:01:56 PM

3.304 version

First, I strongly recommend upgrading to the latest version, 3.310.
Second, it sounds like timers that are NOT based on dawn/dusk work okay. Is that correct?
Do you have your location set correctly in AHP?
Do the Dawn/dusk times that it shows match up with the correct times for your location?

If those things don't help, let us know here.
I'll mention this case to the developers. They know it is an issue that has been affecting some users, but they haven't been able to reproduce it yet.
They may want to get more information (and possibly configuration files) from you.