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🛡Home Security => Problems and Troubleshooting => Topic started by: shashir on January 01, 2013, 05:24:48 PM

Title: When Starting ActiveHome Pro an error message "MSVCR100.dll missing"
Post by: shashir on January 01, 2013, 05:24:48 PM: I had installed Activehome Pro on Windows XP and when trying to install the same on Windows 7 64 bit Core i5, I am getting this error.
The Program can't start bvecause MSVCR100.dll is missing from your computer. Try reinstallig the proram to fix this problem.

I downloaded vcredist_x64 from Microsoft and installed Visuall c++
Microsoft Visual C++ 2010 Redistributable Package (x64) package. Still I am getting the same error.
When I copied MSVCR100.100 from another directory into ActiveHome pro installation directory, the system would not show me any error but the AHP window does not come up.

Any help is appreciated.
Title: Re: When Starting ActiveHome Pro an error message "MSVCR100.dll missing"
Post by: Dan Lawrence on January 01, 2013, 10:18:15 PM: MSVCR100.dll has nothing to do with AHP.
Title: Re: When Starting ActiveHome Pro an error message "MSVCR100.dll missing"
Post by: Brian H on January 02, 2013, 06:10:07 AM: Sorry Dan but it does cause problems with AHP. That Windows file is used by AHP
Here is one thread I found with that problem and a possible correction.
http://forums.x10.com/index.php?topic=22694.0
Title: Re: When Starting ActiveHome Pro an error message "MSVCR100.dll missing"
Post by: Dan Lawrence on January 02, 2013, 10:11:58 AM: You are correct. I do have "MSVCR100.dll in the Windows/System folder. I was 100% wrong. I'm running Windows 7 32 and it's there, it is also in Windows XP in the same place in Windows/System. AHP won't run without it, but "MSVCR100.dll is not in the Active Home Pro folder.
Title: Re: When Starting ActiveHome Pro an error message "MSVCR100.dll missing"
Post by: devedsmith on June 26, 2013, 10:53:44 PM: Any good ideas on how to fix this problem. I'm getting it on two separate computers. A Windows 8 and a Windows 7 machine.