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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: ctatham on March 19, 2016, 10:47:25 AM

Title: Stumped with cm15 and basic modules
Post by: ctatham on March 19, 2016, 10:47:25 AM
I just moved home and went to put my cm15 in and set two basic lamp modules.  I use active home, the interface is connected USB.  Even plugged into the same outlet I cannot get a simple response from a module.  I have wiped the interface and put in fresh batteries. Activity log shows commands being sent.  Have tried a few different codes....just simply no response.  I have a 220 bridge module plugged in and it is seeing the codes over the wireline.

Pulling hair out on the most basic thing possible!
Title: Re: Stumped with cm15 and basic modules
Post by: Tuicemen on March 19, 2016, 11:26:33 AM
Are you using Active Home Pro or Active Home?
What version?
In AHP modules need to be configured correctly  for them to work properly or sometimes to even work at all.
Lamp modules come in two versions "Older non soft start" and "soft start" the modules themselves don't have any makings to distinguish the type they are.
Soft start type modules are configured in AHP under "Lamps" the older versions are configured under "Older Lamps(no soft start)"
Title: Re: Stumped with cm15 and basic modules
Post by: ctatham on March 19, 2016, 11:31:14 AM
Pro 3.318

I tried both a PLM03 Lamp module and an AM466 Appliance.  I had also installed an in wall dimmer that had been working fine at the other house...started with that and the same setup completely and it wasn't responding to the prior macros.  Thats when I figured I would go back to basics and see if a basic module would work.
Title: Re: Stumped with cm15 and basic modules
Post by: Tuicemen on March 19, 2016, 12:31:20 PM
I suspect a strong noise producer which are hard to weed out without a meter.
Although a module plugged into the same outlet as the Cm15 should work.
Take a look at what else is on that circuit.
Power supplies are a big culprit as are CFLs however I recently had a 40w incandescent bulb kill every thing on the same circuit. 
Title: Re: Stumped with cm15 and basic modules
Post by: dhouston on March 19, 2016, 01:11:38 PM
Does your utility company use SmartMeters?
Title: Re: Stumped with cm15 and basic modules
Post by: ctatham on March 19, 2016, 02:46:17 PM
Does your utility company use SmartMeters?

Not sure.  Same municipality as the prior house where it worked for years. I suspect as Tuicemen that there must be something in here that is killing it.  Although most of the stuff I have plugged in came from the other place as well.  This home does have a lot of LED pot lights etc but they are all off while I was testing.