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💬General Category => General Discussion => Topic started by: James G on April 16, 2019, 04:02:11 PM

Title: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: James G on April 16, 2019, 04:02:11 PM
This is probably old news by now because it has been all over the news. Amazon has thousands of employees listening to Alexa even when you think it is not activated. Here is how to turn it off:

To turn these settings off, do this:

    Open the Alexa app on your phone.
    Tap the menu button on the top left of the screen (3 horizontal lines).
    Select "Alexa Account."
    Choose "Alexa Privacy."
    Select "Manage how your data improves Alexa."
    Turn off the button next to "Help Develop New Features."
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 17, 2019, 12:56:05 AM
...... Amazon has thousands of employees listening to Alexa

Thousands "world-wide" because German speaking techs are better at finding errors in German understanding than say most Koreans. And that is all they are doing is reviewing errors and problems in Amazons understanding. If you ever have a problem... it will tell you it will review the problem.

even when you think it is not activated.

That part isn't true. Fake news, bold-faced lie... who knows? But it just isn't true.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: Tuicemen on April 17, 2019, 06:30:14 AM

even when you think it is not activated.

That part isn't true. Fake news, bold-faced lie... who knows? But it just isn't true.
I agree with Dave, however it is possible Alexa is listening when you think she isn't but not all the time. The reason is she misunderstood you and thought she heard the wake word.
Proof of this can be heard for your self if you listen to the history. Yes you can pull that up!
Amazon employees are working to improve that which is where the "they are listening to you all the time" misconception comes from.

Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 17, 2019, 11:15:06 AM
Actually, it depends on what you focus on in the OP statement.

If you read that "Alexa is always listening", this statement is 100% true.  Alexa is always listening for her wake word.  She may think she heard it and start recording when not intended, but she is, by spec, not recording all the time.

If you read "Amazon employees are listening to everything you say", well...that would be a stretch and I don't think I've heard anyone claim that before.  The literature states that Alexa will only record once she hears the key word.  That may be different than what is recorded from the "help Amazon with development" setting.  That will flag any time the box doesn't do what it was supposed to do.  IOW, you ask it to play Spongebob and it plays "Spongebob helps lonely wife" then an employee will HOPEFULLY fix whatever happened so your 4yo doesn't learn some new things...

I'd call this Alexa alert partially true but a bit of alarmism.  That said, there is nothing that says another entity couldn't find a way to utilize the microphone for their own reasons.  Having any IoT device exposes you to a risk unless the developer is careful and cares.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: dhouston on April 17, 2019, 11:58:18 AM
Here's the original Bloomberg article.https://www.bloomberg.com/news/articles/2019-04-10/is-anyone-listening-to-you-on-alexa-a-global-team-reviews-audio (https://www.bloomberg.com/technology)
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 17, 2019, 05:37:38 PM
This one?

https://www.bloomberg.com/news/videos/2019-04-11/amazon-listening-to-what-you-tell-alexa-video
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: dhouston on April 17, 2019, 06:13:01 PM
This one?

https://www.bloomberg.com/news/videos/2019-04-11/amazon-listening-to-what-you-tell-alexa-video (https://www.bloomberg.com/news/videos/2019-04-11/amazon-listening-to-what-you-tell-alexa-video)
No. I'm not sure what's happening to the link. Search Bing for Amazon employees are listening to what you say to Alexa Bloomberg and read the Bloomberg text article.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 17, 2019, 09:35:55 PM
It doesn't really matter what some peoples imaginations conjure up about their perception of evil Amazon.

The facts are.... the selections of TV, radio, board games, and reading materials are limited. The sounds and conversations that occur in most living rooms are very predictable. Although today's technology has made it much simpler to spy on the goings on of normal families.... there just isn't anything there (of any interest or value) to spy on.

This is much like the decades-old, but remarkably persistent rumor (that still periodically appears on social media)..... about McDonald’s using worms (https://www.snopes.com/fact-check/worm-meat-used-mcdonalds-hamburgers/) (as a meat replacement filler). Of course.... worms cost more per pound than cheap beef. But if you don't think about the cost/value part of it.... and have a anti-corporate bent... you can fall for the click-bait (pun merely coincidental). 
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: dhouston on April 18, 2019, 06:18:24 AM
Here's an article in Forbes. It has a link in the third paragraph to the original Bloomberg article.
https://forbes.com/sites/davidphelan/2019/04/12/amazon-confirms-staff-listen-to-alexa-conversations-heres-all-you-need-to-know/#58b0cfa86acc (https://forbes.com/sites/davidphelan/2019/04/12/amazon-confirms-staff-listen-to-alexa-conversations-heres-all-you-need-to-know/#58b0cfa86acc)
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 18, 2019, 11:24:49 AM
But McDonalds does use other meats than beef in its burgers.  It utilizes the meat that is localized to the region.  As of ~ 10 years ago when my wife worked on a McDonalds account they used Zebra meat in regions of Africa.  In the US that would be considered unacceptable, but then the cow is considered unacceptable in other areas (e.g., India).  Not saying worms is in their meat (intentionally), but if it makes financial sense, I guarantee they will have looked at it.

Similarly, Amazon and all others aren't giving you a smart speaker for nothing because they are generous or want to make sure you have the best home AI you can.  They are doing it because it makes their sales of other products increase AND because they are using your data (voice commands etc) for their benefit.  If you are ok with that, then cool.  I don't know that anyone here has said Amazon is listening to everything you say and using it against us (spying).  It is clear though that if you have an internet connected speaker, it is possible with the right techniques to exploit it.  That's not to say Amazon is doing it though.  And yes, there wouldn't be much interesting going on for most speakers, but that doesn't mean it isn't possible which is what the general discussion here has always been.  No tin foil required to comprehend that.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: brobin on April 18, 2019, 01:18:16 PM
I wonder if, armed with a FISA or any other search warrant, the government could compel GoogaZon to open the mic on a device and record audio/video?  What if there was suspected abuse or a hostage situation and a device was known to be in the room? 
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 18, 2019, 05:39:14 PM
Yup, seems plausible to be concerned about.  I seem to recall something about a case where a PC camera was turned on without the user knowing and used to record activity.  That might just be one of those CSI type shows though, lol.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 19, 2019, 09:10:40 AM
Here's an article in Forbes. It has a link in the third paragraph to the original Bloomberg article.
https://forbes.com/sites/davidphelan/2019/04/12/amazon-confirms-staff-listen-to-alexa-conversations-heres-all-you-need-to-know/#58b0cfa86acc (https://forbes.com/sites/davidphelan/2019/04/12/amazon-confirms-staff-listen-to-alexa-conversations-heres-all-you-need-to-know/#58b0cfa86acc)

Yeah.... there was a writer once... Edgar Allan Poe (you may have heard of him) who wrote (among many things) “Believe nothing you hear, and only one half that you see. (https://www.goodreads.com/quotes/252780-believe-nothing-you-hear-and-only-one-half-that-you)”. Bloomberg?
 
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 19, 2019, 09:16:18 AM
But McDonalds does use other meats.........  Not saying worms is in their meat (intentionally), but if it makes financial sense, I guarantee they will have looked at it.

I am always amazed by... seemingly otherwise.... normal people who genuinely believe they can read minds. Or believe because they think/believe something to be true... it then becomes reasonable.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 19, 2019, 09:18:13 AM
Yup, seems plausible to be concerned about.  I seem to recall something about a case where a PC camera was turned on without the user knowing and used to record activity.  That might just be one of those CSI type shows though, lol.

Yeah you should keep black tape over your phones and laptops cameras..... and don't forget to wear a tin-foil hat. You KNOW.... the NSA is reading minds now don't you?!?!? 

There you go....  rofl
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 19, 2019, 12:04:38 PM
But McDonalds does use other meats.........  Not saying worms is in their meat (intentionally), but if it makes financial sense, I guarantee they will have looked at it.

I am always amazed by... seemingly otherwise.... normal people who genuinely believe they can read minds. Or believe because they think/believe something to be true... it then becomes reasonable.

I don't understand this one, but cool.  If a business can make a larger profit on their product by changing the specs, it is in their best interest to do so.  Unless there is a regulation preventing meat from certain sources preventing an alternative, any restaurant should certainly consider that option.  The only thing keeping rat meat out of food is bad PR about rats being dirty. 

Any animal can be used for meat but some are more palatable than others.  In the US, guinea pigs are pets.  When I was in Peru, I ate some delicious carne empanadas everywhere from street vendors to sit down restaurants.  Carne in this case means cuy (guinea pig) in most cases.  Did that stop locals or even tourists from eating it?  Nope.  And guess what?  Nobody wore a tin foil hat when doing so.  What is normal in one place isn't others and that's fine.

To be clear...  Zebra meat is not acceptable in the US (nor cost effective) but in parts of Africa it's a normal animal to consume.  If worms were considered normal in a given local and it was cost effective, by all means McDonalds should consider using that as a protein source!
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 19, 2019, 03:04:23 PM
I am always amazed by... seemingly otherwise.... normal people who genuinely believe they can read minds. Or believe because they think/believe something to be true... it then becomes reasonable.

I don't understand this one......

If worms were considered normal in a given local and it was cost effective.........

Contemporaneously.... people are speaking (or in this case posting) as if they have an insight to peoples or a persons thought process. Of course.... humans don't. Maybe it's just part of the new emoji language evolving today.... with nouns being replaced with emotions.

The FACT is that the McDonald's worm hoax is one of the earliest, biggest, and at this time... longest lasting (internet based) hoaxes. And although..... THOUSANDS of hoaxers have used the same ploys to trick people.... many people just can't seem to spot the hoaxes from real news. Zebra meat? Are you sure it wasn't Kangaroo?

Now... even (otherwise creditable) news sites carefully word stories designed to exploit the click-gullible.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 19, 2019, 05:52:32 PM
http://www.lmgtfy.com/?q=zebra+meat

Just saying...

FWIW, empenadas are delicious, but the roast cuy is like chicken with 4 drum sticks (very similar to rabbit).  This wasn't my plate, but it did look identical.  When you have a chance to travel, it might open your mind to different cultures.  I can't say what is in McDonald's secret sauce and only can rely on what their PR dept lists as ingredients (currently 100% beef pretty much everywhere but India where it's a vegetable substitute of some kind).  I can say what my wife saw on the list of meat sources when she worked on the advertising account over a decade ago.  No, she didn't mention worms though meal worms are purportedly a great source of nutrients.

https://unclejimswormfarm.com/can-you-eat-worms/



Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on April 20, 2019, 11:53:14 AM
..... When you have a chance to travel, it might open your mind to different cultures.

Cute. Your mental image (pretend or real) of me.... is nothing like the real thing. But it appears your feelings are important to you.

Unfortunately.... your insults DO NOT increase your knowledge of internet hoaxes or help you navigate around them. I would compare it to when I am in countries where I can't read the signs... because of the language barrier. So... I'd guess if you ever...get a chance to travel it will feel familiar to you. Such silliness.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 22, 2019, 11:23:32 AM
Meh, you do you.  I'll take things I've personally experienced as fact.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: James G on April 27, 2019, 05:36:24 AM
This has been reported on the major media. Do an internet search. This has to do with listening to you when you think your microphone is off. Believe it or not, it is up to you.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: Tuicemen on April 27, 2019, 07:10:35 AM
The internet is full of more fake news and half truths then fact.
This has to do with listening to you when you think your microphone is off. Believe it or not, it is up to you.
Yep that part is true and you can listen to all the recording your devices have made.
From your phone go to the Alexa app then settings then history to listen to them. While there you can also delete any or all of them. I have heard several that weren't initiated by me one even of just the vacuum. rofl  These are usually named unknown, but all recordings have names so it is easy to spot ones you didn't initiate.
 >!
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: bkenobi on April 29, 2019, 11:45:19 AM
I can't say anything about Alexa, but for similar Android features, when you delete the data it may not be expunged.  I've read that the data is still stored but it's somehow kept but anonymous.  What's done with it beyond that is internal to Google.
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: dhouston on May 06, 2019, 10:57:33 AM
There's a fairly in-depth article about these things in this mornings Washington Post.

https://www.washingtonpost.com/technology/2019/05/06/alexa-has-been-eavesdropping-you-this-whole-time/?utm_term=.c87d2a23c08d (https://www.washingtonpost.com/technology/2019/05/06/alexa-has-been-eavesdropping-you-this-whole-time/?utm_term=.c87d2a23c08d)
Title: Re: Amazon employees are listening to what you say to Alexa, here’s how to stop them
Post by: HA Dave on May 07, 2019, 09:10:04 AM
....... I've read that the data is still stored but it's somehow kept but anonymous.  What's done with it beyond that is internal to Google.

Like any, and every resource... it is condensed, made purer, more compact, and easier to handle.

https://youtu.be/6iaR3WO71j4 (https://youtu.be/6iaR3WO71j4)