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💬General Category => General Discussion => Topic started by: IPS on December 04, 2020, 10:33:14 AM

Title: Harmony P2. Help
Post by: IPS on December 04, 2020, 10:33:14 AM
Hi guys. Hopefully you all are safe and healthy.
Two things have happened since my last post.
1. I have received the Harmony P2. and
2. out of no where,I see all the devices, including X10, on the device list of Alexa. However they do not respond.
Now question for and help from brobin. I have installed the device but it is not discovering and devices. Insteon USB adapter came with the device. shouldn't it be X10 adapter?
 
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 10:58:53 AM
The Insteon 2412U PLM handles X10 as well Insteon so you have the correct unit and can use both, plus ZigBee devices from the built in radio in the P2.  Have you enabled the Smartenit Skill in your Alexa App? Also check that you have the latest firmware which, at this point, is 3.15.0-14.  If the Alexa skill is enabled already then let me know and we'll go from there.  When I discovered devices with the skill enabled they worked right away with commands like "Alexa, turn on office lamps."
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 11:51:44 AM
Yes it is same update and it is enabled in Alexa app.
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 12:13:21 PM
Can you turn modules on and off from the Smartenit app? If so, then I'd try clearing all the devices in the Alex app and doing the discovery again.  When you give an Alexa command what is her response? 
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 12:26:02 PM
There are no devices in Smartenit app. what need to done to discover devices in smartenit app?
It only has the hub and another device that i physically added. pressing on it turns the bulb on, only on the iphone and not in reality.
In Alexa app, response is OK but nothing happens.
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 12:37:51 PM
Add a device by tapping the + sign in the upper right hand corner to add a device.  Tap Switches/Outlets then scroll down to X10 Appliance Modules or X10 Dimmers and select one of those as appropriate. Tap "Add Now" Put in the Name you'd like and the House and Unit Code then tap save.  Go back to Devices and it should be there. Tap the big circle with the switch or outlet icon and it should turn on and you should see a green ring around the icon.  Now tell Alexa to discover devices and it should be discovered and work. If at some point in the process this doesn't work let me know where it's hanging up.
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 12:46:56 PM
BTW, for testing, plug the X10 module into the same outlet as the PLM. and verify the USB between the PLM and P2 are plugged in OK.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 01:26:30 PM
When I select X10, pop up say "Interface Needed" Your Gateway does not have a X10 Interface to add this device.
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 01:34:08 PM
Seems like the P2 isn't seeing the PLM.  Is the PLM plugged into the USB port and into an outlet?  Is the LED on the side of the PLM on?  If everything is plugged in OK try pulling the power on the P2, wait 15 seconds and plug it back in.  To reset the PLM, unplug it, press and hold the SET button for at least 10 seconds while plugging it in.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 01:59:23 PM
I reset the device and now I can add devices.Alexa discovered the devices but nothing happens.
Title: Re: Harmony P2. Help
Post by: brobin on December 04, 2020, 02:11:29 PM
Do you have local control - module turns on when you tap the circle?  When you ask Alexa to turn on a device does the PLM LED flicker.  Do you see the green circle turn on?  If you'd like, I'm happy to have a look at your P2's web portal to see if the devices are there. I'll PM you.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 02:38:21 PM
No local control. Nothing flickers when I ask Alexa. Only the circle turns green but nothing happens.
I have sent you login info.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 03:09:12 PM
Just got a email from smartenit saying that Insteon PLM does not work with X10. so have to order on for X10.
Title: Re: Harmony P2. Help
Post by: Brian H on December 04, 2020, 03:51:03 PM
The 2413U or 2412U PLM do X10 fine.
Though the Smartenit P2 with a PLM may not be able to do Alex10.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 04:40:15 PM
ď
Re: Alex10 (x10 control with Amazon echo, dot or tap)
ę Reply #253 on: Today at 03:51:03 PM Ľ
ReplyQuote
The 2413U or 2412U PLM do X10 fine.
Though the Smartenit P2 with a PLM may not be able to do Alex10.Ē

What are 2412U or 2413U ?
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 04:42:29 PM
Brobin
Did you get the info?
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 04:45:46 PM
No
What info?
Title: Re: Harmony P2. Help
Post by: Brian H on December 04, 2020, 07:00:15 PM
IPS;

2412U and 2413U. Are the Smarthome part numbers for the USB version of their PLM.
2412U is USB power line only PLM. 2413U is the USB Dual Band PLM.

Smartenit gets their base PLM from Smarthome. The PLM I got with my P2 kit PLM was labeled with the Smarthome 2412U label on it.

Some of their other modules. Are built on the base Smarthome  PLM main board with a custom daughter board replacing the normally found serial port or USB board.
Title: Re: Harmony P2. Help
Post by: IPS on December 04, 2020, 07:11:41 PM
Thanks Brian H.
Title: Re: Harmony P2. Help
Post by: brobin on December 05, 2020, 01:21:14 AM
The 2412U or 2413U are Insteon PLMs that handle both X10 and Insteon.  When you ordered the P2 that was the one to select and hence the $60 price.  You should return the Insteon Stick and have them send you the 2412U PLM.  I have a P2 and 2412U PLM and it works perfectly.  Once you plug in the 2412U everything you've set up on the P2 will work.
Title: Re: Harmony P2. Help
Post by: Brian H on December 05, 2020, 07:47:48 AM
Sounds like you got a 2448A7. Insteon USB portable PLM.
Smarenit is correct. It does not do X10 and is Insteon 915MHz RF only.
Title: Re: Harmony P2. Help
Post by: brobin on December 05, 2020, 10:39:03 AM
That's exactly what he got.  In doing some troubleshooting with him yesterday I assumed he had the 2412U and suggested that he try a different USB cable.  That's when he mentioned he had an Insteon stick and sent me a photo.  -:) As soon as he gets his 2412U he'll be up and running.
Title: Re: Harmony P2. Help
Post by: brobin on December 05, 2020, 03:47:50 PM
Just to be clear for anybody looking to buy a Smartenit Harmony P2 (or G2), you want to buy it with the "Add Insteon/X10 with powerline only PLM" option ($59.99 for the P2 and PLM bundled) as pictured below unless you already have a 2412U or 2413U on hand.  If you have a a 2412S/2413S that'll work too with a serial to USB adapter. 
https://smartenit.com/product/harmony-p2/


Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 04, 2021, 10:47:57 PM
I purchased a Smartenit Harmony P2 with the x10 PLM module about a month ago.
I bought this to use for controlling my x10 devices with Alexa via the Alexa Skill.
It works, however the unit - not sure if it's the Harmony P2 or the PLM - seems to freeze up once every day or two.
By freeze, I mean it stops responding to commands from Alexa and in the android app it's not showing activity. I've noticed here and there also that the light on the P2 is red and eventually goes back to green, not sure if that is related or not. I have the internet cable for the P2 plugged into an 8 port network switch, and all the other devices on that switch work with no problems.

I have 2 other x10 receivers (RF version) that are working fine.

If I unplug the usb cable from the back of the P2, wait about 15 seconds, and then plug it back in it seems to go back to working until the next time it freezes.

Not sure what the problem could be - any suggestions for a solution would be most appreciated.

Thanks
Title: Re: Harmony P2. Help
Post by: brobin on February 05, 2021, 12:05:55 AM
A couple of questions to help diagnose the problem:

1. Can you verify that you are running 3.15.0-14 software? On the Dashboard the first device is the Smartenit-HarmonyP2. Tap the '>' to the right of that and you'll see the software version.  Tapping 'UPDATES' will verify that you're running the latest version or offer an update.  If you don't have the latest there may be multiple updates to get to 3.15.0-14.

2. When you tap a device on the app or tell Alexa to turn something on or off do you see the LED on the PLM flicker?

3. Just for fun, try a different Ethernet cable and, since unplugging the USB cable seems to help, a new USB cable (you may have one from a printer lying around).

Let me know what you find and we'll go from there.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 05, 2021, 07:38:07 AM
Good morning. 

Good questions, I should have added some of that info.  Yes, I checked the app and the software on the Smartenit P2 is 3.15.0-14.  In regards to the led light on the PLM, when my commands from Alex or the app work, I can see the led light blink.  When it does not work, the light does not blink - which is when I unplug the usb cable wait a bit and then plug it back in.

I am using the cat 5 cable and the usb cable provided with the unit, I believe there was something in the tech doc about the cat 5 cable being wired a certain way, which is why I am using the one they provided.  I may have a different usb cable I can use, I will check and try that.

I'm wondering if there is something with the P2 and the other x10 receivers I have causing issues with each other - I recall there being some sort of issue with the x10 TM units if you had more than one of each house code or something like that.  Not sure, just a thought.  I also have an X10 PLM unit attached to my PiX10Hub, but that one seems OK / reliable as I can use the HomeGenie App to toggle devices even when the P2 is in its frozen mode.

The P2 unit and the Alexa app seem more reliable than the prior methods I have tried - I don't get the Alexa error that the device is not responding, things just seem to get bottlenecked on the P2 (or the PLM) is frozen.
Title: Re: Harmony P2. Help
Post by: petera on February 05, 2021, 09:26:19 AM
What might be an idea is to outline exactly what your setup is hardware and software wise. The fact that your issue is intermittent it is going to be a process of elimination to track this one down. Itís either a single or a combination of issues thatís causing this.

Start by removing Alexa from the equation and continue the process in that manner. Maybe seeing your complete setup documented will help identify where the possible conflict lies. Iím thinking youíve quite a few intermediaries involved passing an on/off command to your X10 devices.
Title: Re: Harmony P2. Help
Post by: brobin on February 05, 2021, 11:25:35 AM
Good morning. 

Good questions, I should have added some of that info.  Yes, I checked the app and the software on the Smartenit P2 is 3.15.0-14.  In regards to the led light on the PLM, when my commands from Alex or the app work, I can see the led light blink.  When it does not work, the light does not blink - which is when I unplug the usb cable wait a bit and then plug it back in.

I am using the cat 5 cable and the usb cable provided with the unit, I believe there was something in the tech doc about the cat 5 cable being wired a certain way, which is why I am using the one they provided.  I may have a different usb cable I can use, I will check and try that.

I'm wondering if there is something with the P2 and the other x10 receivers I have causing issues with each other - I recall there being some sort of issue with the x10 TM units if you had more than one of each house code or something like that.  Not sure, just a thought.  I also have an X10 PLM unit attached to my PiX10Hub, but that one seems OK / reliable as I can use the HomeGenie App to toggle devices even when the P2 is in its frozen mode.

The P2 unit and the Alexa app seem more reliable than the prior methods I have tried - I don't get the Alexa error that the device is not responding, things just seem to get bottlenecked on the P2 (or the PLM) is frozen.

There's nothing special about the Ethernet cable as I use my own with no problem.  It appears there's something going on with the link between the P2 and the PLM.  The other X10 devices you have in the house are not a factor... I have all manner of X10 stuff too and no issues.  I'd try changing both cables first starting with the USB for the first test.  You might also try clearing the memory in the PLM by doing this:

"To reset the PowerLinc Controller USB to its original factory setting, unplug it from the wall outlet and wait
10 seconds. Press and hold its SET button while plugging it back in and continue holding the SET button for 3 seconds
and release. After several seconds, the Status LED will turn on, indicating a reset is complete."

Another test would be to open the app and watch to see if the green circle around a device turns on and off in response to Alexa commands. If it does, but the PLM LED doesn't flicker, then that indicates that the P2 is connected to the internet correctly but can't talk to the PLM.  Sometimes PLM's leave the factory with test programming embedded in their memory which has been known to cause issues.  I'm hoping that clearing the memory and/or the USB cable is the solution.

So to summarize;
1) Reset PLM to factory defaults and test;
2) Change USB cable and test;
3) Change Ethernet cable and test;
4) Observe the green circle on a device in the app during each test.

Looking forward to hearing the results.
Title: Re: Harmony P2. Help
Post by: petera on February 05, 2021, 01:21:55 PM
Good morning. 

Good questions, I should have added some of that info.  Yes, I checked the app and the software on the Smartenit P2 is 3.15.0-14.  In regards to the led light on the PLM, when my commands from Alex or the app work, I can see the led light blink.  When it does not work, the light does not blink - which is when I unplug the usb cable wait a bit and then plug it back in.

I am using the cat 5 cable and the usb cable provided with the unit, I believe there was something in the tech doc about the cat 5 cable being wired a certain way, which is why I am using the one they provided.  I may have a different usb cable I can use, I will check and try that.

I'm wondering if there is something with the P2 and the other x10 receivers I have causing issues with each other - I recall there being some sort of issue with the x10 TM units if you had more than one of each house code or something like that.  Not sure, just a thought.  I also have an X10 PLM unit attached to my PiX10Hub, but that one seems OK / reliable as I can use the HomeGenie App to toggle devices even when the P2 is in its frozen mode.

The P2 unit and the Alexa app seem more reliable than the prior methods I have tried - I don't get the Alexa error that the device is not responding, things just seem to get bottlenecked on the P2 (or the PLM) is frozen.

There's nothing special about the Ethernet cable as I use my own with no problem.  It appears there's something going on with the link between the P2 and the PLM.  The other X10 devices you have in the house are not a factor... I have all manner of X10 stuff too and no issues.  I'd try changing both cables first starting with the USB for the first test.  You might also try clearing the memory in the PLM by doing this:

"To reset the PowerLinc Controller USB to its original factory setting, unplug it from the wall outlet and wait
10 seconds. Press and hold its SET button while plugging it back in and continue holding the SET button for 3 seconds
and release. After several seconds, the Status LED will turn on, indicating a reset is complete."

Another test would be to open the app and watch to see if the green circle around a device turns on and off in response to Alexa commands. If it does, but the PLM LED doesn't flicker, then that indicates that the P2 is connected to the internet correctly but can't talk to the PLM.  Sometimes PLM's leave the factory with test programming embedded in their memory which has been known to cause issues.  I'm hoping that clearing the memory and/or the USB cable is the solution.

So to summarize;
1) Reset PLM to factory defaults and test;
2) Change USB cable and test;
3) Change Ethernet cable and test;
4) Observe the green circle on a device in the app during each test.

Looking forward to hearing the results.

I'm not a Harmony user but one thing that caught my attention was the OP mentioned the PiX10 hub formed part of his setup. I'd be interested to see exactly what role the PiX10 hub plays between Alexa and the actual X10 devices assuming a CM15 is being deployed here. You'd have more knowledge of how the Harmony hub interacts with a CM15. I'm assuming the harmony hub combined with an X10 controller would be a standalone X10 solution.

Maybe the OP could take a closer look at his PiX10 hub for possible conflicts with his setup. Testing the Harmony hub in conjunction with Alexa as a standalone setup could rule out problems with the harmony hub. Not knowing what the OP has installed on the PiX10 hub I can only hazard a guess at this stage.

Maybe a few more specifics on the setup would help here. Are you a PiX10 user yourself.
Title: Re: Harmony P2. Help
Post by: brobin on February 05, 2021, 04:43:14 PM
Those are good thoughts petera.  The only thing the P2 is doing is telling the PLM to send X10 commands. The PLM is like the CM-15a or a TW-523 in that it sends and receives X10 codes so, other than that, there's no interaction with the CM-15a or hub.  It really wouldn't be any different from a mini controller's signals. 
While I'm not using a PiHub, I do use a Stargate which does X10 through my XTB-IIR.  In fact, the P2 doesn't control any X10 devices directly in my set up.  It sends X10 signals that trigger the Stargate to run events.  For example, I tell Alexa "It's dark in here," and Alexa tells the P2, which tells the PLM to send N1-On.  The Stargate sees N1 go on and sends the appropriate codes to turn on four lamps with different codes and dim settings.  When I tell Alexa to "turn off office lamps," The P2/PLM sends N1-Off and the Stargate turns off the four lamps.  The Stargate can also control relays (to open and close garage doors) and send serial messages (to arm/disarm the alarm or talk to a Hunter-Douglas shade controller) all of which can be triggered by Alexa telling the P2 to send X10 codes to trigger the Stargate.  I've set aside the entire N Housecode for this purpose and am using 14 unit codes presently.  An example of "mixed protocols" is when I say "Alexa, good morning," when I wake up.  That triggers the P2 to send N6-On which tells the Stargate to disarm the alarm and raise the blackout shades in the bedroom. Depending on time of day, it'll also turn on some X10 controlled lamps.

I'm looking forward to Soxfan1966's test results.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 05, 2021, 05:31:25 PM
Sorry, busy day and I did not get a chance to check any of the suggestions.  Will try tomorrow.
One note, the PiX10 does not have any connection to exa (I don't use the Hub for that and the service is disabled).  I only mentioned it in case the problem of a conflict with different x10 transmitter having collisions was possible.
Title: Re: Harmony P2. Help
Post by: brobin on February 05, 2021, 05:46:32 PM
When you moved to the P2 for Alexa did you remove all the devices in the Alexa app and and then run Discover devices again?  I had to do that when migrating from Alex 10 to the PiAlexaHub and then again when migrating to the P2.  It's important not to have dual entries in the Alexa app.  That said, I still think we're looking more towards the PLM or USB cable but look into that too.
Title: Re: Harmony P2. Help
Post by: petera on February 05, 2021, 06:17:26 PM
Iím convinced his Harmony hub is fine and Alexa is Alexa. A glorified microphone  rofl Iíve a sneaking suspicion where his problem lies but I wonít commit either way till I know exactly what his setup is. Those hubs are generally bullet proof. Once they work they work.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 06, 2021, 12:20:23 PM
Good afternoon (almost said morning) - this lockdown has me
messed up with days of the week etc, but I digress ...

Here is my update:
I replaced the cat 5 cable, and switched the port on the network switch I was using for the P2 (swapped with my desktop computer).

I do not have another USB cable right now so could not swap
that.

I then reset the PLM as instructed.

I gave it a few minutes to get synched up to the network.

One thing I also did is in my HomeGenie setup I disabled all the x10 programs I had that essentially repeated a PLM command for a device as an RF command (I had originally had issues with some x10 commands not reaching things on the opposite phase, and this approach worked).

There is nothing specific connected from the P2 to the PiX10Hub other than they both send / receive X10 commands.

I tried a few Alexa commands and they worked with no lockups but need to let things run for a bit, especially later today when outside lights get triggered to go on to see how things are going.

Will report back later today or tomorrow.
Title: Re: Harmony P2. Help
Post by: brobin on February 06, 2021, 02:05:31 PM
If/when you have the problem again, before doing anything else, open the Smartenit app and see if the green circle goes on and off for a device you're asking Alexa to operate and look for the PLM LED flicker.
 
If the green circle goes on and off in response to Alexa then the internet side is good.
You can also try tapping the device in the app and look for the PLM flicker.
If the PLM doesn't flicker then it's likely the cable or the PLM.
If it DOES flicker then it may be a powerline issue and try retesting with a lamp plugged in to the same outlet.
Title: Re: Harmony P2. Help
Post by: petera on February 06, 2021, 02:42:32 PM


One thing I also did is in my HomeGenie setup I disabled all the x10 programs I had that essentially repeated a PLM command for a device as an RF command (I had originally had issues with some x10 commands not reaching things on the opposite phase, and this approach worked).

There is nothing specific connected from the P2 to the PiX10Hub other than they both send / receive X10 commands.


I think this action may well have resolved your issue. Definitely sounds like X10 signal duplication/collision. Not sure what you have installed on that PiX10 hub as there's a number of different "versions" circulating, some with HA Bridge, some without and others with various other items installed.

A straightforward install of HomeGenie should happily coexist with your setup. You've basically two X10 controllers operating on your setup, the CM15 on your Raspberry Pi and your Harmony hub and it appears they are duplicating the same tasks each time you issue an X10 command. Bearing in mind that the Harmony hub allows your setup to interface with Alexa that should be your main focus. I'd be surprised if you're not getting lockups on your CM15 too but they are not as obvious as the ones on the Harmony hub.

What ports are currently in use on your network. Have you checked what port Harmony hub uses. Have you HA Bridge installed. Is that conflicting with either the Harmony port or the HomeGenie port. Can you see the possible conflicts in your system. I've no doubt that your Harmony hub is fine, it's just all the other elements on your setup I couldn't be sure of. You've definitely got conflicts here. It's just knowing how your system is configured would help eliminate the conflict.

As you say let it run with the changes you made and report back. Do bear in mind @brobin uses the Harmony hub but not the PiX10 hub. I use HomeGenie but not the Harmony hub
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 06, 2021, 06:00:23 PM
Well, my timers in HomeGenie ran for my outdoor lights but as I expected they did not turn on.   So I enabled my HomeGenie x10 RF programs and turned them on manually in HG and they worked again.

I have not tried the P2 via Alexa since this morning but I will.

I usually do not use Alexa to turn on / off my exterior lights (but occasionally do) so I could try disabling the x10 RF programs for those items I use Alexa for most and see what happens but if it's an issue with the PLM units flooding / colliding with each other not sure that would work.

I have not had an issue using my PiX10Hub with those programs enabled and I do not have HA Bridge running on my PiX10Hub (it's not even installed).

My home was.adding the P2 would provide a reliable, trouble free option for using Alexa and X10 so hopefully whatever the hangup I am running into is fixable and I get my wish.
Title: Re: Harmony P2. Help
Post by: petera on February 06, 2021, 06:23:54 PM
I suggest using the setup @brobin has. Just eliminate your Raspberry Pi HomeGenie from the equation for the moment so you can confirm all is well with the Harmony hub. Once thatís confirmed working from there you can start troubleshooting your Raspberry Pi HomeGenie setup. Just for clarity could you confirm what X10 controller you have connected to your Raspberry Pi.

You refer to your ďHomeGenie X10 RF programsĒ Why do you refer to them as X10 RF programs if you are using a CM15 X10 controller. As I mentioned as much info as possible on your HomeGenie setup would help troubleshoot your problem. Did you install HomeGenie from official sources or was it from an image you downloaded here.
Title: Re: Harmony P2. Help
Post by: brobin on February 06, 2021, 07:28:02 PM
I'm not sure how the other X10 signals could be causing a problem and why RF would enter into the equation. The P2/PLM does not have any X10 RF capability.  When RF is sent from a remote or a CM19A it is received by an X10 transceiver that sends X10 signals.  The P2 would see the X10 signals like any other controller but I don't see how it would prevent the P2/PLM from transmitting or cause it to lock up.
 
When it does lock up it would really be helpful to run the tests in my earlier posts to help isolate the issue.  It could be that doing the factory reset on the PLM cured the problem but it's hard to tell as other changes were made simultaneously.  It's best to try one thing at a time, evaluate, and move on to the next step.  At this point, it would be interesting to see what happens if the HG configuration was put back the way you want it either before or after you do as @petera suggests.

Resetting a new PLM to factory defaults to clear test programming is a well known cure for PLM issues.
Title: Re: Harmony P2. Help
Post by: petera on February 06, 2021, 08:05:21 PM
I'm not sure how the other X10 signals could be causing a problem and why RF would enter into the equation. The P2/PLM does not have any X10 RF capability.  When RF is sent from a remote or a CM19A it is received by an X10 transceiver that sends X10 signals.  The P2 would see the X10 signals like any other controller but I don't see how it would prevent the P2/PLM from transmitting or cause it to lock up.
 
When it does lock up it would really be helpful to run the tests in my earlier posts to help isolate the issue.  It could be that doing the factory reset on the PLM cured the problem but it's hard to tell as other changes were made simultaneously.  It's best to try one thing at a time, evaluate, and move on to the next step.  At this point, it would be interesting to see what happens if the HG configuration was put back the way you want it either before or after you do as @petera suggests.

Resetting a new PLM to factory defaults to clear test programming is a well known cure for PLM issues.

That's what's puzzling me too. I'm assuming a CM15 is being used on the Raspberry Pi/Homegenie combo which obviously combines rf/plc commands. I know nothing about the Harmony hub but I'm assuming X10 commands end up transmitted down plc as does the CM15 if I'm not mistaken.

Now say, for instance the harmony hub and the CM15 are executing the same X10 command to the same address is there likely to be a collision and lockup.

Once it's confirmed that the Harmony hub is functioning correctly as per your setup the OP can go to the next troubleshooting point.
Title: Re: Harmony P2. Help
Post by: brobin on February 06, 2021, 08:33:36 PM
I'm not sure how the other X10 signals could be causing a problem and why RF would enter into the equation. The P2/PLM does not have any X10 RF capability.  When RF is sent from a remote or a CM19A it is received by an X10 transceiver that sends X10 signals.  The P2 would see the X10 signals like any other controller but I don't see how it would prevent the P2/PLM from transmitting or cause it to lock up.
 
When it does lock up it would really be helpful to run the tests in my earlier posts to help isolate the issue.  It could be that doing the factory reset on the PLM cured the problem but it's hard to tell as other changes were made simultaneously.  It's best to try one thing at a time, evaluate, and move on to the next step.  At this point, it would be interesting to see what happens if the HG configuration was put back the way you want it either before or after you do as @petera suggests.

Resetting a new PLM to factory defaults to clear test programming is a well known cure for PLM issues.

That's what's puzzling me too. I'm assuming a CM15 is being used on the Raspberry Pi/Homegenie combo which obviously combines rf/plc commands. I know nothing about the Harmony hub but I'm assuming X10 commands end up transmitted down plc as does the CM15 if I'm not mistaken.

Now say, for instance the harmony hub and the CM15 are executing the same X10 command to the same address is there likely to be a collision and lockup.

Once it's confirmed that the Harmony hub is functioning correctly as per your setup the OP can go to the next troubleshooting point.

To keep it simple, the Harmony P2 acts like the PiX10Hub in that it's a controller.  The PLM acts like the CM15A in that it handles the powerline interface and sends the commands. 
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 06, 2021, 08:36:25 PM
As you are likely aware, one of the limitations of x10 is that power line signals from one phase do not cross to the other phase of a 220 volt circuit breaker panel.  So when you have some x10 devices on each phase there can be issues.

There is device (forgot the model /name) that is supposed to allow the signals to pass over to the other phase, and uses the dryer plug.  I used to have one but it didn't prove all that reliable.

So what I have is a CM15 (I believe that's what I have) attached to my PiX10Hub and plugged into an outlet on one phase. Then I have a TM15 (again, I think that's the model) plugged into an outlet on a different phase.

So in HomeGenie I have programs defined that are triggered when a power line commands are received it sends an RF signal for that same device.  That RF signal is picked up by the TM15 on the other phase and the signal makes.it down the power lines on the other phase.
Note:. I think I actually have 2 TM15 units one on each phase, which may be something I can fix to remove one.

So that's what I am referring to by my HomeGenie RF programs.

So my hunch is that the PLM device attached to the P2 may be suffering from x10 collisions, but it's just a hunch.

I will see how things go after resetting vthe PLM device this morning.
Title: Re: Harmony P2. Help
Post by: petera on February 06, 2021, 08:55:03 PM
A lot of X10 controller and RF transceiver equipment operating in the same area. I canít make any suggestion on what can be done with the Harmony equipment as I donít own it but I am very familiar with the Raspberry Pi/CM15/HomeGenie setup and Iím guessing thatís the source of your problem. You know how to eliminate the Harmony hub as a source of your problems. Once youíve done that itís on to the Raspberry Pi/CM15/HomeGenie setup.

Iím assuming you have your macros/timers cleared off your CM15 and your ports are correctly configured for each individual piece of hardware you have attached to your network.
Title: Re: Harmony P2. Help
Post by: brobin on February 06, 2021, 09:07:11 PM
Yes, I remember you mentioning that and appreciate the greater detail.  Using two TM751's can be problematic if they're both receiving from the CM15a transmitter at the same time. The fix would be to install a proper coupler like an XPCP at the breaker panel or, better yet, an XTB-IIR amplifier/coupler or one of the others available.  If you want to continue with the way you're doing it, you could program a 1 second delay on repeating the command via RF. 

I still don't think that the collisions are the cause because the PLM would have already finished transmitting. I assume it's been stable since resetting the PLM so fingers crossed that it stays that way!

For signal issues the gold standard is the XTB-IIR at http://jvde.us/xtb/xtb-iir.pdf
Other options are here: https://www.x10.com/x10-pro/specialty-devices/couplers-repeaters/xpcr-coupler-repeater-amplifier.html
and https://www.x10.com/x10-pro/specialty-devices/couplers-repeaters/xpcp-ratio-passive-coupler.html
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 08, 2021, 06:09:21 AM
Things with the P2 have been good since Saturday - I used it a few times yesterday and also this morning.  In all cases the devices responded and worked as expected.  Will monitor how things go the rest of the week and update here, but so far an improvement.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 08:00:28 AM
Things with the P2 have been good since Saturday - I used it a few times yesterday and also this morning.  In all cases the devices responded and worked as expected.  Will monitor how things go the rest of the week and update here, but so far an improvement.

So other than resetting your Harmony hub everything else is connected to your network as it was before you noticed the problem. Is that correct.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 08, 2021, 08:53:01 AM
Only other thing was changing out the cat-5 cable from the P2 to the network switch, and changing the port on the network switch nit is connected to.

That and the reset of the PLM.

Other than that, everything nis the same.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 09:29:56 AM
Only other thing was changing out the cat-5 cable from the P2 to the network switch, and changing the port on the network switch nit is connected to.

That and the reset of the PLM.

Other than that, everything nis the same.

Ah. So effectively you replaced your Cat 5 cable and swapped to a different port on your network switch. Hopefully thatís resolved your problem but unfortunately you havenít isolated the actual cause of your original problem. I doubt your cable was the cause. More likely the resetting of the Harmony equipment or the swapping over ports resolved your issue.

Just be mindful you have quite a few sources of RF and PLC control in the mix together which can cause undesirable side effects. Iíve one single CM19 in my setup but that clearly wouldnít suffice in your situation.
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 11:34:53 AM
Only other thing was changing out the cat-5 cable from the P2 to the network switch, and changing the port on the network switch it is connected to.

That and the reset of the PLM.

Other than that, everything is the same.

That's great news!  :)%  My money's on the PLM reset as as it's a well documented solution among Insteon users.  It's analogous to clearing the CM-15A when repurposing it for the PiX10Hub.  If you were able to connect to the P2 from the app before switching the cable & port, that was not likely the problem.  If it was, it wouldn't have been solved by just unplugging the USB cable.  I'd just take what is hopefully the win and move on but if you want to pin it down you could put the old cable and port back in play and evaluate.


A word about Insteon PLM's.  In addition to the 2412U there is also a 2413U version that adds Insteon RF (NOT X10!) to the mix.  I use that because I added an Insteon RF Open/Close Sensor to a package drop box so that a delivery triggers a text message, flashing light and chime.  The 2413U has a high failure rate, unlike the 2412U which is rock solid.  The fix is to replace the 7 electrolytic capacitors with more robust values.  Mine failed on Saturday.  Knowing that eventually it would, I had the caps on hand and it's back in service.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 12:40:21 PM
Only other thing was changing out the cat-5 cable from the P2 to the network switch, and changing the port on the network switch it is connected to.

That and the reset of the PLM.

Other than that, everything is the same.

That's great news!  :)%  My money's on the PLM reset as as it's a well documented solution among Insteon users.  It's analogous to clearing the CM-15A when repurposing it for the PiX10Hub.  If you were able to connect to the P2 from the app before switching the cable & port, that was not likely the problem.  If it was, it wouldn't have been solved by just unplugging the USB cable.  I'd just take what is hopefully the win and move on but if you want to pin it down you could put the old cable and port back in play and evaluate.


A word about Insteon PLM's.  In addition to the 2412U there is also a 2413U version that adds Insteon RF (NOT X10!) to the mix.  I use that because I added an Insteon RF Open/Close Sensor to a package drop box so that a delivery triggers a text message, flashing light and chime.  The 2413U has a high failure rate, unlike the 2412U which is rock solid.  The fix is to replace the 7 electrolytic capacitors with more robust values.  Mine failed on Saturday.  Knowing that eventually it would, I had the caps on hand and it's back in service.

I'm fortunate as my CM19 is the Euro version 433mhz and covers both standard RF/X10 standard codes/and X10 security codes.Thankfully I don't require any additional X10 equipment to pass the signal around the premises. Of course I don't need to consider 2x110v supply entering the premises at the board,just one single 220v supply to consider.

I'm assuming the OP has the Harmony equipment installed to facilitate the use of Alexa. I'm not a big user of Alexa but when I do need it HomeGenie looks after that.No messy bridges installed either. I tend to keep the setup as simple as possible. Less sources to cause similar symptoms to the OP.

I was however interested to read how the Harmony equipment integrates into a system like this.
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 02:17:20 PM
I was however interested to read how the Harmony equipment integrates into a system like this.

I look at the P2 as an HA "Swiss Army Knife" as it bridges multiple systems. I can use not only Alexa, but X10, Insteon and ZigBee devices interchangeably as needed even controlling one with the other.  The Insteon Open/Close sensor turns on an X10 chime and could turn on a ZigBee (Ikea or Hue) bulb. 
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 03:26:41 PM
I was however interested to read how the Harmony equipment integrates into a system like this.

I look at the P2 as an HA "Swiss Army Knife" as it bridges multiple systems. I can use not only Alexa, but X10, Insteon and ZigBee devices interchangeably as needed even controlling one with the other.  The Insteon Open/Close sensor turns on an X10 chime and could turn on a ZigBee (Ikea or Hue) bulb.

It was really the X10 side of this that interested me. Iíve all the other protocols sorted out. Am I correct in saying that the Harmony hub is doing X10 via IP in this case.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 08, 2021, 03:28:54 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 03:41:51 PM
I was however interested to read how the Harmony equipment integrates into a system like this.

I look at the P2 as an HA "Swiss Army Knife" as it bridges multiple systems. I can use not only Alexa, but X10, Insteon and ZigBee devices interchangeably as needed even controlling one with the other.  The Insteon Open/Close sensor turns on an X10 chime and could turn on a ZigBee (Ikea or Hue) bulb.

It was really the X10 side of this that interested me. Iíve all the other protocols sorted out. Am I correct in saying that the Harmony hub is doing X10 via IP in this case.

X10 (and Insteon) transmit & receive to/from the P2 is done through the PLM via USB essentially the same way as the PiHG uses a CM15A or as a Stargate/Ocelot/et al uses a TW523.  The P2 also has a built in ZigBee radio for those devices.  IP is used for cloud connectivity for Alexa and the Smartenit server for app connection and messaging.  If the IP connection is interrupted programmed Automation Rules will still execute so my package drop scenario will still work without IP.
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 03:49:10 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?

That's certainly possible and would be covered under warranty but I'd like to see you try a new USB cable first just to eliminate that as a possibility.  If you don't have one from a printer you can get one for $4 on Amazon. https://amzn.to/2YYZgjK

In the meantime, you could try another PLM reset.  Was there any particular activity occurring when it locked up this time?
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 03:55:30 PM
BTW, I use this short USB cable between the P2 and the PLM as I have the two pieces strapped together with a zip tie.
HttpS://amzn.to/3rEI7rT

Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 04:09:50 PM
I was however interested to read how the Harmony equipment integrates into a system like this.

I look at the P2 as an HA "Swiss Army Knife" as it bridges multiple systems. I can use not only Alexa, but X10, Insteon and ZigBee devices interchangeably as needed even controlling one with the other.  The Insteon Open/Close sensor turns on an X10 chime and could turn on a ZigBee (Ikea or Hue) bulb.

It was really the X10 side of this that interested me. Iíve all the other protocols sorted out. Am I correct in saying that the Harmony hub is doing X10 via IP in this case.

X10 (and Insteon) transmit & receive to/from the P2 is done through the PLM via USB essentially the same way as the PiHG uses a CM15A or as a Stargate/Ocelot/et al uses a TW523.  The P2 also has a built in ZigBee radio for those devices.  IP is used for cloud connectivity for Alexa and the Smartenit server for app connection and messaging.  If the IP connection is interrupted programmed Automation Rules will still execute so my package drop scenario will still work without IP.

This has me intrigued. Is this the unit you are using https://smartenit.com/shop/zbplm/   If not could you attach the link for the one you are.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 04:12:29 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?

By any chance do you use an X10 security panel in your setup.
Title: Re: Harmony P2. Help
Post by: Brian H on February 08, 2021, 04:15:30 PM
Hopefully a little information. Though not reverent to your P2 problems.

The 2412U and 2412S use a linear transformer power supply and could supply unregulated +12 volts in the serial connector. Smartenit has the 2412U made just for them by Smarthome. The base 2412 main assembly is also used in some of their other products. With their own daughter board.

The newer 2413U and 2413S have a power line driven Switching power supply.
Smarthome did NOT use capacitors rated for switching supplies until recently. The 2413S and 2413U  have a reputation of failing. Usually shortly after the two year warranty. There is a very long thread on the UDI forums on how we rebuilt ours.
Title: Re: Harmony P2. Help
Post by: Brian H on February 08, 2021, 04:27:12 PM
petera
The 2412U in the P2 kit. As a $20 option. It is made for Smartenit by Smarthome.

This module from what I can see. Is the base 2412 unit with their USB or Serial Daughter Board.
https://smartenit.com/shop/ezicomm/

The one you asked about looks like a 2412 Base Unit with some added features on its Daughter Board. Like ZigBee that can have a Serial or USB output added as an option.
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 04:37:41 PM
I was however interested to read how the Harmony equipment integrates into a system like this.

I look at the P2 as an HA "Swiss Army Knife" as it bridges multiple systems. I can use not only Alexa, but X10, Insteon and ZigBee devices interchangeably as needed even controlling one with the other.  The Insteon Open/Close sensor turns on an X10 chime and could turn on a ZigBee (Ikea or Hue) bulb.

It was really the X10 side of this that interested me. Iíve all the other protocols sorted out. Am I correct in saying that the Harmony hub is doing X10 via IP in this case.

X10 (and Insteon) transmit & receive to/from the P2 is done through the PLM via USB essentially the same way as the PiHG uses a CM15A or as a Stargate/Ocelot/et al uses a TW523.  The P2 also has a built in ZigBee radio for those devices.  IP is used for cloud connectivity for Alexa and the Smartenit server for app connection and messaging.  If the IP connection is interrupted programmed Automation Rules will still execute so my package drop scenario will still work without IP.

This has me intrigued. Is this the unit you are using https://smartenit.com/shop/zbplm/   If not could you attach the link for the one you are.

No, the one you linked to adds ZigBee to the PLM but is superfluous as the P2 itself has it's own ZigBee radio built in. So if all you want is ZigBee control you don't need any PLM and the $39.95 P2 is all you'd buy.
 
The PLM for X10/Insteon is the $20 upgrade which adds the Insteon 2412U or EZIOComm (their branding of the 2412U) which is an excellent price since they sell the EZIComm alone for $80! They also sell the 2412U on ebay: ebay.to/3a1cVNv
 https://smartenit.com/shop/ezicomm/

So to recap:  The P2 has ZigBee built in for $39.95. You select "Add Insteon/X10 with powerline only PLM" for X10 control for an additional $20.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 08, 2021, 04:53:56 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?

By any chance do you use an X10 security panel in your setup.

Nope.   Also, I swapped the USB cable from my PiX20Hub (I forgot when I changed to the Pi 3b+ is uses a full usb cable and not the micro one) with the cable I had on the P2.

I tried a command for an x10 device from each and both worked so will see how things go over night and into tomorrow.
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 05:07:05 PM
Glad you found the cable.  The next time it happens (hope it doesn't!) I'd start the RMA process with Smartenit.  Since we don't really know if it's the PLM or the P2 you may as well request an exchange on both.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 05:28:40 PM
petera
The 2412U in the P2 kit. As a $20 option. It is made for Smartenit by Smarthome.

This module from what I can see. Is the base 2412 unit with their USB or Serial Daughter Board.
https://smartenit.com/shop/ezicomm/

The one you asked about looks like a 2412 Base Unit with some added features on its Daughter Board. Like ZigBee that can have a Serial or USB output added as an option.

Ok it's using ip protocol (over wifi) to control X10 locally. I'm assuming the power supply is of a power line transformer Class 2 I think.

I really do suggest the OP should strip back his installation to match yours so you can do a side by side comparison. A full list of X10 equipment, particularly equipment with RF capability including controllers, transceivers and sensors should be listed too, bearing in mind that the CM15 is a hybrid controller. A constant reset of the hub is not an ideal fix.

I had terrible trouble with the CM15 locking up at one stage. The CM15 was fine so I switched to a CM19 and haven't looked back
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 05:38:45 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?

By any chance do you use an X10 security panel in your setup.

Nope.   Also, I swapped the USB cable from my PiX20Hub (I forgot when I changed to the Pi 3b+ is uses a full usb cable and not the micro one) with the cable I had on the P2.

I tried a command for an x10 device from each and both worked so will see how things go over night and into tomorrow.

I really don't think the cable is your problem but after a reset it's working again for the moment. When your Smartenit hub locks up are you still able to control your X10 devices via Raspberry Pi/Homegenie/CM15 combination or is that locked up too.

I do know unplugging the CM15 from the a/c source and plugging it back in clears the CM15  lockup and as you state resetting the Smartenit hub clears that lockup too. I imagine your controllers are being flooded with X10 commands hence the lockup. Once again, wait and see. The lockups won't happen immediately but over a period of time.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 06:09:04 PM
I found this post and things are a little clearer. It's all that model numbering and lettering convention that was causing me confusion http://forums.x10.com/index.php?topic=30926.0
Title: Re: Harmony P2. Help
Post by: brobin on February 08, 2021, 06:17:03 PM
So unfortunately the lockup issue just happened again.  The Smartenit app appears to reflect what it thinks the action was and the state of the device, but nothing happens on the PLM.  No led light flash or anything.

I unplugged the USB cable from the P2, waited 10 seconds and then plugged it back in.  Used teh Smartent app and turned the same device on and then off and it worked (Smarenit app shows green circle aroung item when its on etc) and the led light on the PLM flashed too.

So back at step 1 I guess.  Not sure what the deal is.  Bad PLM maybe ?

By any chance do you use an X10 security panel in your setup.

Nope.   Also, I swapped the USB cable from my PiX20Hub (I forgot when I changed to the Pi 3b+ is uses a full usb cable and not the micro one) with the cable I had on the P2.

I tried a command for an x10 device from each and both worked so will see how things go over night and into tomorrow.

I really don't think the cable is your problem but after a reset it's working again for the moment. When your Smartenit hub locks up are you still able to control your X10 devices via Raspberry Pi/Homegenie/CM15 combination or is that locked up too.

I do know unplugging the CM15 from the a/c source and plugging it back in clears the CM15  lockup and as you state resetting the Smartenit hub clears that lockup too. I imagine your controllers are being flooded with X10 commands hence the lockup. Once again, wait and see. The lockups won't happen immediately but over a period of time.

Just to keep the bits straight, he's not resetting the Smartenit Hub (P2) but simply unplugging the USB cable from the PLM. So neither the P2 nor the PLM are getting power cycled.  He did do a factory reset on the PLM the other day.
Title: Re: Harmony P2. Help
Post by: Brian H on February 08, 2021, 06:44:49 PM
Some here that had CM15A lock ups. Found by adding 4 bypass capacitors.
That most manufacturers would have installed as part of the design.
On the Chips and main power supply capacitor. Fixed the lock ups we where seeing.
Title: Re: Harmony P2. Help
Post by: petera on February 08, 2021, 07:12:19 PM
Some here that had CM15A lock ups. Found by adding 4 bypass capacitors.
That most manufacturers would have installed as part of the design.
On the Chips and main power supply capacitor. Fixed the lock ups we where seeing.

The source of my lockups I tracked back to the use of X10 motion sensors and X10 security on the same network. As soon as I swapped out the CM15 for a CM19 the problem never returned. I did try a number of different CM15's but the problem still remained. I put this down to the repeating of RF and PLC commands on the same network. I wanted to use both types of X10 sensors plus any other 433mhz sensors without having these lockups.

I'm convinced the OP's problem relates to some form of signal flooding or collision on his network. I can't comment on the Harmony hub but there appears to be many possible sources this flooding/collision is coming from.

In order to troubleshoot this problem effectively the OP would have to give a full outline of his X10 setup so potential sources of his problem could be eliminated. Otherwise it's just a guessing game and constant resetting of the X10 controller is not a long term solution.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 10, 2021, 03:29:12 PM
So yesterday during some Google Meets the computer I was in was having serious lagging (video and audio cutting out, both sending and receiving).

That just happened to be the same computer I swapped the port on my network switch with the P2 and prior to that I have not had any issues with Google Meet.

It's possible it's not related but seems too much of a coincidence.  I changed to a different open post on the switch today and had no issues.  The switch is about 12 years old, it's an 8 port switch and I know at least 1 port does t work.
So I'm going to replace the network switch and see what happens. 
Title: Re: Harmony P2. Help
Post by: brobin on February 10, 2021, 04:50:09 PM
That's pretty old for a switch and they do go bad more often than you'd think.  I've had to replace a couple just in the last year. Thankfully gigabit switches are dirt cheap now with an 8 port going for just 20 bucks with a lifetime warranty.  https://amzn.to/3a9y1t3
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 10, 2021, 05:08:48 PM
Funny, that's the one I was looking at.  I have D-Link ones now but after doing some research was going to try the tp-link one.
Went to 2 stores hoping to pick one up - nope, very limited selection (walmart and staples).  Will order online and see how that goes.
Title: Re: Harmony P2. Help
Post by: brobin on February 10, 2021, 05:16:50 PM
I've had several Netgear switches fail over the years but never had a problem with TP-Link.  I've had good luck with Tenda as well.
Title: Re: Harmony P2. Help
Post by: bkenobi on February 10, 2021, 05:39:43 PM
I have been seeing slowdowns in some of my network but never thought to consider the switch.  I have 3 installed in my setup and the power supply failed on one recently.  Otherwise, I've had really good luck with my Linksys/cisco switches.  That said, I have noticed that at least recently my wireless is faster than my wired connections.  Perhaps I should move them around and see if the problem gets resolved.  If so, new switches sounds like a cheap option these days!
Title: Re: Harmony P2. Help
Post by: brobin on February 10, 2021, 06:46:33 PM
At this point I've pretty much replaced all my 10/100 switches with 10/100/1000 ones since I have 9 HD security cameras and various streaming devices running.  The 9 cams were really bogging things down until I went with the gigabit switches and router.
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 13, 2021, 04:09:48 PM
My new switches arrived today and I installed them.  Will monitor things over the next few days and see how it goes.
Title: Re: Harmony P2. Help
Post by: brobin on February 13, 2021, 04:17:05 PM
Does your router have gigabit ports too?
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 13, 2021, 04:25:31 PM
Yup (I have the Eero Pro 6 Mesh Wifi so each hub has 1 ethernet port)
Title: Re: Harmony P2. Help
Post by: soxfan1966 on February 25, 2021, 06:28:47 AM
It's been a few weeks since I got my new network switches and as of this morning everything is working good, no issues with the P2 locking up.  Hopefully that was the problem and things will continue to work smoothly from here on out.
Title: Re: Harmony P2. Help
Post by: brobin on February 25, 2021, 10:16:28 AM
Glad to hear that and thanks for updating.  :)%