X10 Community Forum

🖥️ActiveHome Pro => ActiveHome Pro General => Topic started by: joe on November 09, 2005, 12:14:03 PM

Title: New PC registration
Post by: joe on November 09, 2005, 12:14:03 PM

Up Until now, I have been using my laptop to
run AHP. Now I have invested in a home
theater PC. I would like to move AHP to the
new PC. I remember when I got AHP there was
some way to get a new authorization using the
last 4 digits of your invoice or something
like that. Has anyone successfully moved AHP
to another computer and how is it done? I am
asking for help here before I get 3 wrong
answers from tech support.

Joe

Title: Re: New PC registration
Post by: joe on November 10, 2005, 11:13:25 AM

Someone has got to know the answer to this,
X10 pro where are you when I need you?

Title: Re: New PC registration
Post by: murphy on November 10, 2005, 02:02:36 PM

http://www.x10.com/register/download.htm

Title: Re: New PC registration
Post by: WinS on November 10, 2005, 02:33:21 PM

Try the invoice number dash (-)1, ie.,
xxxxxx-1.  That's what has always been used
for registration.

Title: Re: New PC registration
Post by: X10 Pro on November 10, 2005, 06:36:48 PM

Murphy has the right answer, as long as you
know your ActiveHome Pro order number and the
e-mail address you used to order. You can
call us to get your order number, or you can
use the order information form:

http://www.x10.com/support/forms/order-info-request.html

Just enter your e-mail address and it will
send you all your order information.

Title: Re: New PC registration
Post by: joe on November 11, 2005, 03:41:47 PM

Thanks to all, wish me luck.

Joe

Title: Re: New PC registration
Post by: X10 Bite Me on November 21, 2005, 09:53:40 PM

One should not have to go through ANY kind
of process to install purchased software.

Not having the full executable is tottaly
unacceptable!

Title: Re: New PC registration
Post by: Dan Lawrence on December 07, 2005, 10:21:28 AM

When I downloaded the AHP executible, I
copied it to a Zip Disk and installed it to
my C: drive from there.

Once the file is downloaded, you can save it
anywhere, so installing it to a new machine
is easy.

Title: Re: New PC registration
Post by: joe on December 07, 2005, 10:48:50 AM

ME TOO, Live and learn. But you are still
boned when you go to register it.

Title: Re: New PC registration
Post by: Dan Lawrence on December 07, 2005, 02:10:03 PM

That's why you save the e-mail. I did.