X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: steve on October 08, 2005, 07:39:42 AM
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I have been a long time user of X-10
equipment in my home and very happy. I
purchased the USB controller and installed
it on a "utility" computer on my home
network. The system crashed and I no longer
have the link to download the software to
interface with the USB controller. I
emailed tech support, but no answer. Can
someone help?
Thanks,
Steve
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Steve,
If you don't have the original e-mail
download link that contains your unique
ordernumber authorization, I suspect you may
have to call and get another download link
reset. The number is : 1-800-675-3044
SteveRF
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SteveRF,
Thanks for the response. I've tried
several times this week to get through. I
will get the "unusually busy" message and a
hangup. I'm trying email again. Can I ask
you or anyone else of options. If I
purchase a SmartHome controller, can I
expect it to work with my modules? This
has gotten very frustrating.
Thanks again.
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If you have access to the e-mail address you
originally purchased the software with and
the order number, you can get a new link to
the software mailed to you automatically at:
http://www.x10.com/register/download.htm
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Thanks to Roger H. and SteveRF. X-10
support emailed me the software and I
should be back in business.