X10 Community Forum

📸Cameras & Camera Software => Camera General Discussion => Topic started by: frank on February 08, 2005, 09:55:12 AM

Title: Vanguard parts
Post by: frank on February 08, 2005, 09:55:12 AM

I need some information on parts for
Vanguard Camera XC21A/B. I dropped camera
and broke too small gears. where can I get
replacements? Thanks for any help.

Title: Re: Vanguard parts
Post by: fonzie on February 09, 2005, 02:15:24 PM

Yeah same hereMy gears just gave out. craked
in half where can they be purchased for
replacement this is where a company steps up
and takes care of consumer

Title: Re: Vanguard parts
Post by: mark on February 09, 2005, 03:42:53 PM

one of the gears in one of my vanguard
cameras broke also.  These seem to be quite
fragile.  After numerous emails to X10
looking to obtain a replacement gear they
decided to replace my camera since it was
only a few days past the warranty when the
gear failed.  I never got any response
about possible repair parts.

Title: Re: Vanguard parts
Post by: fonzie on February 09, 2005, 05:08:41 PM

It seems like when it comes to customer
service this company really lacks effort. I
think I will just go away from X10 and find
something different I'll post what I find

Title: Re: Vanguard parts
Post by: fonzie on February 09, 2005, 05:08:56 PM

It seems like when it comes to customer
service this company really lacks effort. I
think I will just go away from X10 and find
something different I'll post what I find

Title: Re: Vanguard parts
Post by: ross spagnolo on March 19, 2005, 02:23:35 PM

I also have gear problems with my vanguard,
no pan, and tilt is on its way out it seems,
I opened it up and found small pan gear
broken. Costumer Support was no help.
Paid $500 for this and lots more of their x-
10 cameras. They should at least let you
know where you can possibly get replacement
parts, since they will not repair or
replace, unless its under warranty.

Title: Re: Vanguard parts
Post by: martin on March 25, 2005, 01:43:03 AM

besides the falty gears does the vangaurd
cam work well the zoom and ect..?

Title: Re: Vanguard parts
Post by: mark on March 25, 2005, 10:01:50 PM

Yes it works very well.  It has a very
clear picture and has amazing zoom.

Title: Re: Vanguard parts
Post by: Sly on April 18, 2005, 03:31:43 PM

Geez...I thought I was the only one with
gear problems with the Vanguard. I opened
it up to find cheap plastic gears
broken... :(

I ordered a new Vanguard but now I also
ordered it with the 5-year Super Warranty
Plan. If anything breaks now, I will be
fully covered. X10...you should of told us
about these failing gears BEFORE buying it
the first time!

Title: Re: Vanguard parts
Post by: ian hall on September 05, 2005, 12:05:22 PM

I used a RC car 32 pitch pinion gear to
replace my broken gear.Just buy one with
the same # of teeth and file the center
hole untill it slips on the driveshaft in
the Vanguard. It's worked great for a few
years now.

Title: Re: Vanguard parts
Post by: mark on February 09, 2006, 08:27:53 AM

Well my replacement Vanguard failed also.
this time it is the tilt gear that broke.
It looks like the pan gear is cracked
also.  There is definatly a design problem
with these plastic gears.  Seems they are
to tight on the shaft and very little
material so they crack real easy.  Tese
need to be replaced with a metal gear or
this failure will be quite common.

Title: Re: Vanguard parts
Post by: BFD on May 22, 2007, 03:25:17 PM

See From http://www.x10community.com/forums/index.php?topic=11186.0 for a solution.
You can find replacement gears at http://h1071118.hobbyshopnow.com/services/advanceresultsDetail.asp?strProd=RRP0120&strSearchType=ALL&strInCategory=ALL&strInManufacturer=ALL&tag=qsrch