X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: lingtrin on August 04, 2005, 10:34:00 PM
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I can't install my VA11A on my Windows XP <BR>computer, I install the software conect the <BR>VA11A and the new hardware found window <BR>pops up, and never finds the drivers for <BR>it, I try to look for the manufacturer X10 <BR>but don't see it, then I go to Control <BR>Panel -> Add New Hardware, select the <BR>folder in wich it installed the drivers and <BR>it says that no information found for my <BR>hardware. <BR> <BR>How will I install my VA11A and start using <BR>the "pan tilt pro" software? <BR> <BR>Any help would be greatly apreciated
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I have a similar problem myself. I have 3 VA11A's in all, and they all work just great on 2 computers Running XP Pro, but have a problem with the computer running XP Home edition. Strange as it may seem, if I disconnect the VA11A from the XP Home computer while it is running, then plug it right back in, it's detected with no problem and everything works great after that. But, once I shut down the computer at night, and turn it back on in the morning, it seems to lose the VA11A and Windows Found New Hardware wizard pops back up, and as usual doesn't find the correct driver. Yet, as I said above, if I disconnect it and plug it right back in, it does.
It's not the hardware, because it does the same thing with any of the 3 VA11A's I have, yet they all work just great on the other 2 computers running XP Pro whether I shut them down over night, or anything. This leads me to believe it's either XP Home, or something else on the XP Home computer itself causing the problem. To add to the frustration, this problem never occurred before even on the XP Home computer until after it was formatted and reinstalled.
I suggest you try the same thing, unplug the VA11A while the computer is turned on and then plug it right back in and see what happens.
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Larry : seems XP isn't saving the new driver into its registry yo may have to manualy tell Xp which driver to use inorder for it to be set in the registry. I've posted a link in the "having problem readme first" thread of AHP General but here (http://www.x10community.com/forums/index.php?topic=8083.msg49642#msg49642) it is shows a step by set to do this! ;)
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Tuicemen I appreciate the info, but I already knew and do that. I figured that out a long time ago when I first got a VA11A and had a small problem getting it to be recognized. The problem I'm having is no matter how I go about installing it, once the computer is shutdown for an extended period of time, it seems to disappear.
If I install it and have it working I can restart the computer and it's still there. But, once the computer is shutdown over night, for an extended period of time, that's when it loses the device. It comes back as an Unknown USB device. If I go through the steps as you mentioned and try to install the driver from the Common File area, XP says it can't find a driver that matches the device and won't install it from there. But if I unplug the dang thing and plug it back in, while the computer is on, it doesn't matter what USB socket I use, it finds it automatically with no problem. It'll even show up in the Registry when I do a search for it using Regedit. It's only when the computer is shutdown for a few minutes or longer that it seems to lose it.
To top it off, a month or 2 ago, it was all working just great, whether the computer was shutdown or not, it worked as it should. I'm beginning to think Bill Gates is somewhere hiding inside the thing waiting to torment the hell out of me. :D
Got any other ideas or suggestions? I'm willing to try anything since it's the wife's computer and need to keep the lil woman happy! ;D
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Humm when you start up the computer is it seeing any driver for that device(intel cam)? ???
If so you maybe able disable it (havn't tried this) then install the va11a drivers XP may see the intel driver as disabled and try the x10 one (just a thought) ;)
Also you may be able to track down the intel driver on your pc and delete it( haven't tried this either) ::) ;)
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Hey Tuice, when it starts back up there is no driver or device installed for either the VA11A or the Intel PC Camera. The Found new hardware wizard starts and no matter which option I go for, having it search for it, or I select the the driver for it, the responses I get are either; "Hardware not installed can't find necessary software" (even though I point it to the Program Files/Common files/X10/Drivers/VA11A) or "Does not contain any device information" or "Does not contain information about your device".
But as soon as I unplug the dang thing and plug it back in to any USB port, it finds it and works great! I have even tried unplugging the VA11A, start the install of X10Drivers.exe, when it gets to the point where it says to plug in any of the listed devices shown, I plug it back in, and it installs it. I can restart the computer, and it's there. But once it's shutdown for a few minutes, it's right back to square one, neither the VA11A nor the Intel PC Camera are installed.
I thought Houdini was the best, but now, I got a computer that's really something else. The only good thing, it's the wifes computer! :D But when she goes to use it, well let's just say it aint pretty..... LOL ! I really appreciate the help and hope we can come up with a solution for this one. Been working on computers for over 20 years and haven't seen something like this yet.
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Heres a thought (maybe you've already tried these) ???
Ones you have the VA11A driver installed and working either disable System Restore or make a new system restore point! I don't use the dam thing as it causes more problems than it fixes! ;) ::) ::)
Another thing you can try if that doesn't work is to install in Safe Mode some things only take if installed there and some things you can't install there! ::) ???
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Hey Tuicemen I really appreciate your time and effort trying to help me figure this one out. If I didn't have to go to the hospital today and get injected with radiation I'd have replied sooner. Not sure if you can see it or not but I think I'm actually glowing tonight! (can you see me now! ;D)
I have to admit, this is one of the most puzzling problems I have ever come across. But... I have GREAT NEWS!, after installing, removing, installing, removing, installing, removing so many damn times that i can do it with my eyes closed and one hand tied behind my back, the answer finally hit me like a ton of bricks. Don't know why I didn't think of it before (maybe cause I'm half Polish and half Czech) but it's all about power. And I'm not talking about the power the wife has over me either. ::)
The power I'm referring to is the power to run a USB adapter. Even though there is 6 USB ports on the computer it doesn't mean that there's enough power to run every USB item connected to them. As soon as I took the self-powered USB hub off my computer and put it on the wife's, and reinstalled everything, TA-DA ! Everything runs like a charm whether you turn it off over night or anything. Can't believe I wasted 3 whole days trying to figure this chit out when the answer was right in front of me all the time. Another lesson well learned and guarantee I won't forget it either. But it's also something that can be used to resolve a lot of other problems on the Forums here too. Power and whether or not the USB ports are using 1.1 or 2.0.
Thanks again for your help, and as I say to my comrades, Semper Fi !
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Hey nice to hear you got it to stick! ;) ;D :)
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? for Larry S.
Larry,
I also have 3 VA11A's installed in XP Pro. They are all active but have the same name. I access them with directX and other resources using VB 6.0. It seems that only one can be active at a time. Have you had any luck using all 3 simultaneously?
Thanks,
Bob Hiller
Lifts for the Disabled LLC
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I apologize for not replying for so damn long, it's not like me to not do that, and can only apologize. I'm a disabled veteran and have been dealing with some issues with the VA and the VA Hospital in Saginaw, MI that I go to for my treatment, and it's been a very long and tough road. But, hopefully things will get a bit better now.
I have not tried using multiple VA11A's in any of my systems to be honest. As it is I have been having issues with getting Windows Vista to even recognize the darn thing right now. I do have a identical setup on my XP system that is still working for me and will see if I can't give it a shot at running multiple adapters and let you know how it works. I know I can view multple video app's opened at once, a tv tuner, Realplayer, and Windows medai player and AHP, so maybe theres a chance of getting ot to work.
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Hi everyone! This is Michael Cole. I used to be "X10 Pro" on these boards before leaving X10 last July.
The CM15A driver works and will continue to work because it's signed by Microsoft. Vista will work with any previously signed driver; it doesn't have to be signed as "Works with Windows Vista." Unlike Windows XP, Vista will not allow you to use unsigned drivers. That's why the VA11A driver doesn't work -- it's not signed.
I read this in another thread!
That could explain why your having issues with getting Windows Vista to even recognize the VA11A thing.
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Another indication that X10's programming staff has been seriously depleted. :(
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Another indication that X10's programming staff has been seriously depleted. :(
Gee... maybe I should apply for a programming job at X10! ::) ;D
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Gee... maybe I should apply for a programming job at X10! ::) ;D
If you did that, things would start working reliably... the forum would become obsolete... and some of us would have to get a life. ::) :P :D
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At least we wouldn't have to put up with software related problems, but I suspect the other causes (misuse, improper installations, power line noise) would still be around.
Every X10 USB product would a have Vista Certified drivers the day Vista was released to the world. Wouldn't it be Wonderful.
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At least we wouldn't have to put up with software related problems, but I suspect the other causes (misuse, improper installations, power line noise) would still be around.
Every X10 USB product would a have Vista Certified drivers the day Vista was released to the world. Wouldn't it be Wonderful.
Wow Dan... that's the nicest thing you've said to me in months! :D
They would have to let me tele-commute though. I don't think I would like living in Seattle and it's about a 3 hour drive from here (one way) assuming there are no traffic snarl-ups (which there always are). ::)
Doesn't hurt to dream I guess. ;)
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One issue I've encountered in Vista Home Premium and the device is an error with the X10 Device Network service. This service is not programmed correctly according to MS developer guidelines. The Event System error is:
Log Name: System
Source: Service Control Manager
Date: 3/17/2007 7:47:07 PM
Event ID: 7030
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
The X10 Device Network Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
The related KB article is http://support.microsoft.com/kb/925518/en-us Programs that try to send a message to Session 0 may stop responding in Windows Vista
The workaround is to change the service Log on to a user account. This gives the acct Log on as a service right. Unfortunately, I have not been able to defeat the VA11A issue... yet. I don't believe the roadblock is Signing the drivers. I've installed several device drivers successfully that were not signed.
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Have you found a way to get VA11A to work in Windows Vista?
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According to the folks at X10 - If you RMA your old VA11A, pay shipping both ways, and add $10, they'll send a VA11A that DOES work with Vista. (That's what they said - I haven't done it - and I'm skeptical)
Until someone here verifies it, I'm sitting on the sidelines waiting for a reasonable price/package for the VA12A. - And since I've split my system into two - 1=Video functions (XP Pro), 1=Home Automation (Vista Ultimate) - my desire for the VA12A is the improved video resolution.
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Gee... maybe I should apply for a programming job at X10! ::) ;D
If you did that, things would start working reliably... the forum would become obsolete... and some of us would have to get a life. ::) :P :D
Oh I don't think the forum would ever become obsolete. It could just morph in to a source of suggested applications rather than mostly problem solving.
Besides I'd still be around to beta test Bill's software. ;)
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...If you RMA your old VA11A, pay shipping both ways, and add $10, they'll send a VA11A that DOES work with Vista....
...I'm sitting on the sidelines waiting for a reasonable price/package for the VA12A....
...my desire for the VA12A is the improved video resolution.
I believe the VA12A is suppose to work with Vista also but don't quote me on that.
It would be nice if they made the $10 offer plus shipping to trade in a VA11A for a VA12A.
I know the video resolution is better with the VA12A!
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I know the video resolution is better with the VA12A!
Yep I just got the VA12A package today.... and a nice pretty image on my VISTA LAPTOP. Of course what I would like to use it on... is my XP [home] Home Automation PC. I feel stupid. I guess I have a new device for the big X10 Box. Later when I upgrade the HA PC to vista... I'll be set.
I did upgrade my XP PC to AHP 3.236 (that was scary). I did set a restore point 1st. Interestingly... my failed OnAlert is now working.
Has ANYONE got the new VA12A to work on XP?
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Has ANYONE got the new VA12A to work on XP?
Someone on some thread... somewhere... said a "powered USB hub" could be the deviced needed to make the VA12A work with XP. Well it didn't work on mine.
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So, is there a way to use the x10 video ahp with vista? i just upgraded pc's to one with vista and trying to change over. my xp worked fine but cannot recognize video in vista. What should i do?
Hi everyone! This is Michael Cole. I used to be "X10 Pro" on these boards before leaving X10 last July.
The CM15A driver works and will continue to work because it's signed by Microsoft. Vista will work with any previously signed driver; it doesn't have to be signed as "Works with Windows Vista." Unlike Windows XP, Vista will not allow you to use unsigned drivers. That's why the VA11A driver doesn't work -- it's not signed.
I read this in another thread!
That could explain why your having issues with getting Windows Vista to even recognize the VA11A thing.
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>!
I am an advanced program patcher. I have ran every trick I know on the VA11a that usually recognizes itself as VA12A on XP with USB 2.0 port's. I have read all the treads and I can see there is the same problem occuring over and over on many systems.
Here is the only repeatable Easy Fix for now.
0) Regardless of what the software tells you, Do not have any of the X10 usb devices plugged into your computer when you download your software.
1) After you download the software from x10 and are back on the desktop, then run the software setup file. It will Automatically go back on line and finish it's updates.
2) Then Plug the Firecracker- it will auto install ok on XP
3) Then plug in the VA11A it will auto install ok-usually on most systems
4) restart the computer-NOW>>>>>>>>
5) if when you restart the VA11A has an yellow Exclamation point, then unplug the VA11a- and restart
6) DO NOT TURN ON THE COMPUTER with the VA11a or (VA12a) plugged in to any usb.
7) after it is restarted and Running Xp Desktop then Plug the Va11a back in-wait about 15 seconds and it should be working.
THE WHOLE PROBLEM IS THE SOFTWARE DRIVER conflicts out over PRIORITY issues. It must have been rushed out, and not tested. It is as bad as Manually setting IRQ's and DMA address in DOS. Maybe even as bad as SCSI conflict's
Fact is: this should have been resolved before the software was released.
Good Luck with any type of X10 secuirty monitoring device after a powerfailure, if your have a Remote Summer house and loose power there your never going to see anything broadcasted from x10 software. The Vanguard really is bad though- it is just to Prioitized to ONLY look for the VA11a or va12a input card. I have used a lot of other MORE STABLE Viedo input cards that would have made this a good package.
I keep more hacked drivers for the x10 that may work better at:
WWW.rod45103.com