CM11A No longer communicating after Windows XP Business upgrade

Started by rpguy4, January 28, 2008, 06:05:36 PM

Previous topic - Next topic

rpguy4

Hello,

Yes, I am newbie here, and I am needing some expertise with troubleshooting
my PC's COMM1 connection to the CM11A controller.

I formatted and reloaded Windows XP Business on to my Sony Vaio
over the weekend, and now after I have reinstalled the ActiveHome
version 1.31 back onto my PC. The software no longer can communicate
with the CM11A controller. I upgraded from XP Home to XP Business.

I have read through all of X10's help documents, and I am having no luck
with getting the ActiveHome Software to work.

Here is the error message I am getting:
The communications driver has failed to load
Please ensure that x10comm.vxd is present in your
working directory.

Prior to getting this message, and after I have reinstalled
the software I do get a message that says.
Powerline communications has been installed successfully.

I have used the COMTEST utility to verify comm1 is working,
that the cable from my serial port is talking to the CM11A
I can use my remote to turn off/on my X10 devices, and I
see the codes being sent and ack from those devices.
So I am fairly certain that I have every thing connected properly
and I have NO bad hardware or cables, etc.

I did remove the PALM-PDA software that I had loaded on the PC,
and reinstalled ActiveHome, no luck. I do not have any other
PDA software loaded on this PC. There physically
is only (1) DB9 serial port, and it is assigned to comm1.
No..I do not have any APC-Powerchute software installed
either.

I checked Windows Device Manager, and I have no yellow
! points marking devices as having a problem. All my hardware
appears to be working properly.

I mean if the COMTEST utility is working, I am figuring
there is a DLL or something that needs to get removed
or updated. Some issue with XP

Thank you

Brian







rpguy4

Problem fixed. Upgraded to ActiveHome 1.4.2 after uninstalling my old PALM-PDA software.
Version 1.4.2 does not allow you to change COMM ports once it is installed.
During 1.4.2 installation you can manually set the COMM port.
Thanks

SMF spam blocked by CleanTalk