Setting Up Active Home Pro on New Computer

[Irjonny]

I have installed Active Home Pro 3.204 on a new computer also running Windows XP; however it will not recognize my module.  I have entered the original activation code and the application says it is registered to me, but???

Jon H

[Tuicemen]

The software is installed, the problem is the CM15A!
Try removing the batteries unpluging the CM15A from the out let and USB port for a few mins! Then reconect everything!
If that doesn't work try another USB port! If your using an external USB try one located in the PC!

[zach1234]

Did you ever get it to work. I would try what 2 ice man said if that dosent work, get a RMA.