I purchased about 18 wall socket units PA11 and the active pro package with LM465 and AM486, keychain remote. control unit CM15a.
Keychain works, software works.... I've installed about 7 wall sockets in various circuits in the house. Using the mobile LM465 and AM486 I'm able to see that the circuits are not having issues with getting signal. However not one of my PA11's will turn on. I've made sure they were on the correct code, I've changed the code I've made sure I selected the proper unit type (found out this matters little.
So I'm at a loss? Two sepperate rooms on different circuits, both will function with the mobile units, but none of the wall sockets do anything. And yes I've tried both sockets of the outlet, the instructions say only the top will on/off.
I cant imagine I've got this many bad units in the same shipment? I'm at a loss at what to do? I did install the units myself, but I've had a bit of electrical experience and electronics training. Everything looks good, all units grounded?