Wall module turns off but not on

[djlamm]

Hi there,
I'm new to this forum.  All my modules work properly, but I have 2 wall modules next to each other that will only turn off but not on.  I've tried changing codes, etc.  Any ideas?
Thanks, David

[Puck]

djlamm: Welcome to the forum. Please state the model types of the 2 wall modules. If they are dimmers that do not use a neutral wire, you could have the line & load wires reversed.

[djlamm]

Hi thanks for the reply.  The modules are WS12A and they are in the same electrical box with 2 addresses.  There is no neutral that goes to them.  There are, however, 2 positive lines and 1 neutral coming into the box.  I have a third standard light switch connected to the other line. 

What do you think?

[Knightrider]

As Puck pointed out earlier, did you check for the proper configuration of the black and blue wires (AKA "Feed" and "Fart")?

[Boiler]

djlamm,

Sounds as if your WS12a units have the newer "soft start" features.  Please try re-identifying these units as "LM14a 2-way Lamp Modules" and let us know how things are working.



Boiler

[djlamm]

Hey Boiler,

Thanks!  That worked great.  The icons in the program don't show the correct status, but the timers work properly.  I appreciate it.