Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[sjx10]

I have been running ActiveHome Pro with all modules (including security) for about 2 years now.  Just purchased a new Core-2 Duo System from Dell.  I want to install ActiveHome on the new system.  Will the activation codes allow me to install on that new system?  Or what do I need to do - I haven't tried the install yet.

Guidance? 

[HA Dave]

..........  Will the activation codes allow me to install on that new system?  Or what do I need to do - I haven't tried the install yet.
Guidance? 

What I think your refering to.... is using your old X10 email and links to re-download and install AHP software. Those links expired shortly after your original download... as I understand it.

What I did when I got my new (old used) Home Automation Computer: I called X10 with my purchase order number and the email address I gave to X10.com. They re-sent me new download links (the "codes" are purchase order numbers).

[Tuicemen]

sjx10
Although you can do as Dave_x10_L   did, it is best to save the software to disk once you have it downloaded!
Then use those install files on the new computer with the registration codes you originally received!
You'll save your self considerable time as X10 seems to be slower to answer E-mails then usual, and calling support isn't much quicker!
I've installed AHP on many different machines here using the same install files and activation codes without issue!
OK there were issues mainly OS ones the install always worked!

[sjx10]

Thank you both.  I did save the software when I first installed it.  I will try that route first.