comissions and sales

[gohup]

Hi i have been an affiliate for 7 months now and i was looking at my report and i have 1983 impressions,174 clicks and on the x10.com buy it now phrase i have106 clicks but i dont have any numbers on the orders or sales columns i have left phone messages on the affiliate support number but no response so far and 2 e-mails  also with no response. i was just wondering if anybody had this same problem and if so can you help me Thanks !!!!!!!!!!!!!!!!