va12a capture device

[cjc5602]

I have a pan tilt camera and the vanguard operaying system. Everything was working fine untill the power went out today and now it is saying that there is no adapter installed. I have removed vanguard and reinstalled and nothing works. I called tech support and they e-mailed me drivers and that didnt work and in the device manager it shows nothing. any advice or support would be great by the way i am using windows vista maybe thats the real problem huh

[HA Dave]

..... Everything was working fine untill the power went out today....

I fail to understand why people don't use the "restore feature". If the problem started today... pick any start-up that occoured before the last one/DATE, and restore to there.

[cjc5602]

well i have tried to connect the adapter to 2 laptops and its not registering on either. so i am wondering if the actual adapter is faulty

[LOOKnonUbAbYCAke]

Actually I don't think windows Vista is the problem at all. I was having a problem getting the x-10 software to show up in the device manager on windows XP. But when I downloaded it to Windows Vista it was way easy. Windows Vista Actually ask me, did I want them to download it for me? I choose yes, and it did just that. Mine works great with Vista.

[cjc5602]

this is so weird, i have tried everything to get this to work today. everytime i have plugged and unpluged the device i didnt get a notification from the computer. and i have tried on mylaptops also and nothing. so now i took it outside in 22 dg cold to take a break and i came back in and plugged it in and now the stupid thing gave me a notification and now it works WTF

[mritorto]

I am having an issue installing it on xplaptop.  I am wondering if it my usb port is not usb2.0 and it that is an issue.

Any work arounds ?

[PajamaGuy]

For me, my VA12A requires USB 2.0. Vista and Win7 work fine. And I get washout white if I use it on 3.228.  It works fine on 3.236 (but I don't use that version)