Silly x10 website experience.

[STI2NR]

So I erroniously purchased 2 of the flood cams off of the x10 website.

I called immediately (within 3 minutes) of making the purchase to cancel the order.

I was on hold for ten minutes and a gentleman by the name of Thomas W canceled my order and even sent me a confirmation email with the cancellation screen shot in it.

The following day I got the "your order has shipped" email.

Do they realize it is coming right back to them as soon as I receive it??

What a silly waste of money to ship something to me that is going right back to them.

Do they always like to send their products on "rides"??

Sad!!

[pconroy]

Maybe the website and the ordering / fulsillment systems aren't talking to each other.
Maybe it really has been cancelled.
I guess you'll know in a couple of days.   

[STI2NR]

My credit card shows I got billed for it.

Silly.

[nybuck]

Good luck with that refund.

I had ordered multiple items from the website.  My credit card was charged immediately.  When I got the order, the receipt was hand-marked "No longer available" on one item.  It took several calls, emails, and weeks to get that money credited back.  It almost seemed like they didn't know I didn't get the one item, even though they were able to tell me they were out of them...

In short, they knew it was no longer available, but I could still order it and they charged me for it.   

[STI2NR]

When that box shows up I am going to be like Ace Ventura with it and send it right back to them.  If

I do not get a refund I will file a dispute. 

:)%No worries!!

[Brian H]

If it is Smartpost. You are going to have to catch the Mailman.

[STI2NR]

If it is Smartpost. You are going to have to catch the Mailman.

He already knows to ship it right back and to drop kick it back into his van.  ;-)  J/k