Please login or register.

Login with username, password and session length

Author Topic: Reinstalling AHP question (solved)  (Read 3092 times)

birdzeye

  • Hero Member
  • *****
  • Helpful Post Rating: 3
  • Posts: 475
Reinstalling AHP question (solved)
« on: August 11, 2010, 08:11:22 AM »

I recently had to reformat the computer that had AHP+all plugins on it. I saved the installation package so I know I can reinstall it, but is there anything more to it than that? Like do I have to phone x10 technical support & get the thing reregistered or anything?
I just want to make sure I do this right the second time around without any major  B:(  problems.
Any suggestions appreciated.
Logged

hawk1

  • Hero Member
  • *****
  • Helpful Post Rating: 21
  • Posts: 625
Re: Reinstalling AHP question
« Reply #1 on: August 11, 2010, 09:47:58 AM »

After you reinstall AHP you will have to register AHP and all of the plugins within AHP.  You will need your register keys from the order email that x10 sent you.  Normally the registration keys are the order number with a(-1) (-2) and so on for each plugin.  But you'll have to get those numbers from your order email.  Hopefully you printed the email out before you reformatted.   :)  If you didn't there is a site that your can request your registration keys, do a search for registration keys or maybe someone else can jump in.  Hope this helps.
Logged
koopr@sstelco.com, I don't know what I'm doin but I'm havin fun doin it!

birdzeye

  • Hero Member
  • *****
  • Helpful Post Rating: 3
  • Posts: 475
Re: Reinstalling AHP question
« Reply #2 on: August 20, 2010, 11:08:23 PM »

After you reinstall AHP you will have to register AHP and all of the plugins within AHP.  You will need your register keys from the order email that x10 sent you.  Normally the registration keys are the order number with a(-1) (-2) and so on for each plugin.  But you'll have to get those numbers from your order email.  Hopefully you printed the email out before you reformatted.   :)  If you didn't there is a site that your can request your registration keys, do a search for registration keys or maybe someone else can jump in.  Hope this helps.

Thanks, I phoned x10 tech support for the registration keys and everything reinstalled (surprisingly!) without any problems at all!  :) 
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.