AHP and CM15A won't talk

[OUguy]

My AHP says that it is clearing the memory of the interface (CM15A) and goes through the motions, but it doesn't actually clear the memory.  When I try downlaoding my changes to the interface, it again goes through the motions, but nothing is changed or updated.  Any ideas on what I can do to remedy this? 

I am running Windows 7, 64 bit.

[Dan Lawrence]

Need more information, like type of computer, what version of Windows,  Version of AHP and any other things you think would be helpful.

[Noam]

You might try resetting the CM15A.
Unplug it from the wall and the USB cable.
Remove the batteries
Wait a few minutes, then put the batteries back in, and put it all together.
Try downloading to it again.

[OUguy]

Used an old computer running Vista and commands worked fine.

[dave w]

Then everything quit after you switched to Windows 7, 64? Did you try installing and running AHP as a XP program, or a 32bit program?

[Knightrider]

Silly question, but are you positive it's a CM15A and not a CM11A?