Okay...this is what tech support said:
"the legacy camera used different CMOS lenses and both were discontinued by their manufacturer which is why we had to develop a whole new line. That is how the XX52A IR picture is supposed to look."
He was referring to the screen shot I am attaching which I think you will agree is terrible. He also said that the IPad/iPhone. app does not allow snapshot or video recording upon motion detection.
If all you want is to view your camera while mobile, with minimal control over the camera, I.e. No email alarms, sound etc. then this is fine and it is indeed an easy set up. FWIW