I agree. This is how Steve Jobs got his products out as fast. He got the general public to do the Beta testing.
I'll bet by the end of 2018, the sales will go to the point they can't ignore these requests.
Any inconvenience for the user should be delivered directly to the programmers the day the problem occurs.
If you work for Facebook of one of those companies, no one leaves until the problem is re-coded.
THIS PRODUCT IS ON X10.COM's FRONT page.
This is a global product and should be easy to use as such.
Overlooking a sorting on this thing was an item on the punch list the developers could not get to before the 2018 launch I'm sure.