WM100 won't connect to iPhone App

[LeaderInLA]

After years of relatively flawless operation, my WM100 would not connect to either of our iPhones this morning.
I tried all the usual remedies, and worked my way up to a Factory Reset. Now, I get this message when trying to set everything up again.

"Error - The APP failed to register user. Please try again."

Repeated attempts bring up the error message again. I'm trying to get the phone to read the WM100's QR code.
I'm stumped.

[SmikeCarl]

Our hubs failed also. Same error: APP fails to register user. Happens on 2 different WM100 WiFi hubs. No previous troubleshooting hack resolved this. APP goes back to trying to scan QR code no matter what. Removed the APP. Hard reset on hub. No change... looks like X10 has finally given up & left us stranded.

[brobin]

Sorry to hear about the troubles with your WM100's.  A number of us here are using the Smartenit Harmony P2 successfully.  It solves a lot of the WM100's shortcomings, adds Alexa/Google capability and only costs $60. 

Read more here: https://forums.x10.com/index.php?topic=31415.0

[LeaderInLA]

Whatever "changed" happened overnight. My WM100 shut off my back yard lights as scheduled at 2:30 am (PST). When it came time for my front porch light to turn off at sunrise this morning, the unit did not send the OFF command.
What could possibly cause the unit to just "brick" itself? And why did it happen to SmikeCarl, too? There's got to be a solution that doesn't involve buying, installing, and fine-tuning a new system. Not ready to give up.

[Tuicemen]

https://www.x10.com/x10customersupport.html

[LeaderInLA]

Thank you, Tuicemen. Hopefully, the server issue will be resolved today

[garyepstein@roadrunner.co]

Hoping for a speedy solution to the X10 server issue.

[Brian H]

There is an update in the links web page.
At 10:31 PM CST on 01/04/2022.
Problem identified.
Maybe between 12 and 24 hours to repair.

[LeaderInLA]

Update this morning, after missing the "end of day" projection for 1/5/22, says they're now moving to a new server. Apparently, their old server company is unable to resolve the problem in a timely manner.
This is NOT good news for those of us waiting. Assuming there was some kind of redundancy built into the original set-up (just for instances like this), it's difficult to understand how they could be "down" for more than 48 straight hours.

[AngDuke]

Going on day 3 with no outdoor lights working.  I have never waited so long for any technical problem such as this to be fixed.  Ready to try a new system. 

[brobin]

Going on day 3 with no outdoor lights working.  I have never waited so long for any technical problem such as this to be fixed.  Ready to try a new system.

Have a look here:
https://forums.x10.com/index.php?topic=31415.0