Hardware Interface Configuration Crash

[walt k]

To set my Hardware Interface Configuration,
I choose New York, NY from the drop down
list, as NY is only about 40 miles away
from my home. However, I looked up the Lat
and Long of my town and wanted to set it by
choosing "Custom," and entering the proper
coordinates. After I enter the information,
If I click save, a Microsoft error report
always pops up with the following summary
info: AppName: activehm.exe AppVer:
3.0.0.171 ModName: ahp.dll ModVer:
3.0.0.172 Offset: 00131a1c. I do have
Norton Internet Security and Antivirus
installed on my machine, but I disable both
programs before I start AHP. I learned to
do this upon original install registration
of AHP, as it would not work unless I
disabled the Nortons. Please Advise. Walt K.

[X10 Pro]

What version of Windows are you using? What
coordinates are you entering, exactly as it
appears on screen? When you're done entering
do you hit enter, or just click save?

[steven r]

I had a similar problem entering custom
coordinates when I first loaded AHP awhile
back. My problem was that I assumed that
since the coordinates were given in decimal
figures that AHP was looking for a decimal
representation. Instead the number is in a
degree minute format. The decimal
representation of my coordinates was
something like LL.92. AHP crashed
since ".92" was greater than the maximum
allowable figure of ".59".

BTW X10.. Personally I would of put the
custom option at the top of the list
instead of the bottom.

[steven r]

Walt K
For what it's worth, I am succesfully using
AHP with Norton 2005 enabled.

[X10 Pro]

Steven R: I didn't know about that possible
crash situation using the entry of minutes. I
bet that's Walt K is seeing. I'll see that we
get this fixed in the next update.

[walt k]

Update to Version 3.173, issue is resolved!
Thank you to everyone for taking time to
help and advise. I hope that I can
reciprocate in the future. Walt K.