Well I'll tell you what. i read most of the
messages here before getting X10 stuff and I
STILL bought it. Can't pass up cheap I
guess. First AHP now pantiltpro.
Had a problem with getting the proper
software for AHP (THANK GOD there are users
helping each other -thanks again Todd)
Now I download pantiltpro v1.0 and guess
what? - it downloads okay but bombs when i
run it. I sent a report including all
applicable info and the response i get
refers to AHP and trouble downloading the
software.
I made it clear the problem was NOT with AHP
but Pantiltpro and NOT a problem with
downloading but running. I also sent the
error reported (oh by the way pantiltpro,
firecracker etc NONE of it worked). It was
obvious the responder to my report did not
read it - a one Mr. Aaron Filson. I
responded with a reference number etc and
apparently he was taken aback by my inquest.
The last e-mail i sent was on 3/16 and i
have not had a response since.
Since i handle help calls and develop
programs for a living I am appalled by the
lack of response.
I will have to decide whether to return the
$500 buck worth of equipment and begin
patronizing "smarthome" or some other vendor
or keep the equipment and design my own
software.
I wonder if X10 is "outsourcing" their tech
support to India or Pakistan?
Good day to all
Author
Topic: PanTiltPro (Read 2968 times)