X10 Techs: This has to be the most
pathetic situation I have ever run across.
We, your users battle with the problems of
your immature hardware & software on a
daily basis. We stick in there because we
want your product to work, we spend hours
debugging & working around problems & we
help you make your product better & you
continuie to sell it !
I install software all the time, never have
I had such a problem, I cannot use the
product you sold me because your system
will not let me register it ! I've shut
my router firewall off, turned my software
firewall off, restored my computer from a
backup made a month ago (without Active
Home Pro installed) & then like I've done
many times before, I install the AHP
program I purchased in January - Your
registration server comes back with an
error, AHP cannot get the registration info
from your server.... Your call in support
tells me it's my firewall, your forum
response says email is a better way to
handle it, I give you my email address, I
hear nothing from you, you say you have no
problem with your registration server, I
think that is bull. I want my software to
install & beregistered !
Send me a link to a new download file I can
install that will come up registered or let
me enter my registration info locally on my
computer like most other software products
do. I know you want to control it via
your server.......But I want my software to
work !!!! Help me fix it quickly or let
me get it up and working without having to
work with your registration server !