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Author Topic: Winxp pro doesn't see the usb interface  (Read 4942 times)

joel rosen

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Winxp pro doesn't see the usb interface
« on: October 30, 2005, 01:41:09 PM »
I have reinstalled the program on my new
computer (P4, winxp pro sp2, same as old) and
now windows reports the interface as unknown.
I get the message that 'windows doesn't
recognize the device. I have uninstalled and
reinstalled the software and have tried to
manually install the driver for the device to
no avail. Windows sees the device but reports
it as malfunctioning. What to do?
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joel rosen

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Re: Winxp pro doesn't see the usb interface
« Reply #1 on: October 30, 2005, 02:55:31 PM »
Fixed it!
Took out batteries, unplugged from wall and
replugged it in and voila!
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Brian H

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Re: Winxp pro doesn't see the usb interface
« Reply #2 on: October 30, 2005, 06:19:24 PM »
OH The complete reset thing. Glad you found
it.
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rob matthew

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Re: Winxp pro doesn't see the usb interface
« Reply #3 on: October 31, 2005, 08:15:11 PM »
Same problem on Windows 2000 Server.
after 4 hours of troubleshooting    remove
batteries  and power   and walla  it's the
module that  was hammered.
thanks for your fix   it worked for me  
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frank

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Re: Winxp pro doesn't see the usb interface
« Reply #4 on: November 19, 2005, 08:16:52 PM »
Worked for me as well. Thanks.
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Brian H

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Re: Winxp pro doesn't see the usb interface
« Reply #5 on: November 20, 2005, 06:26:59 AM »
In another message thread. Someone found
that the interface didn't have really good
noise filtering capacitors and added 4.
Their problem was solved. That said the
warantee also goes out the window.
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mike smih

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Re: Winxp pro doesn't see the usb interface
« Reply #6 on: November 25, 2005, 03:37:50 PM »
Does anyone know how to get a lost active
Home activation code?
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dave w

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Re: Winxp pro doesn't see the usb interface
« Reply #7 on: November 28, 2005, 12:21:51 PM »
email or call X10, you will need your email
address you gave to X10 when you ordered AHP
originally.
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"This aftershave makes me look fat"

bob w

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Re: Winxp pro doesn't see the usb interface
« Reply #8 on: December 25, 2005, 10:07:16 AM »
I'm having the same problem. Just moved from
Windows 98SE to Windows XP Home Edition.
Program tells me the unit is not connected to
the USB interface (it is). I tried the
unplug, remove batteries, disconnect the USB
cable to reset-didn't work. Any suggestions?
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dave p.

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Re: Winxp pro doesn't see the usb interface
« Reply #9 on: January 28, 2006, 11:08:55 PM »
I had the same problem and the unlug and
battery removal did the trick. I've NEVER
had this problem before and it all started
after I downloaded the latest software
version.  I really think the latest
software version has some REAL problems.
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D S

  • Guest
Re: Winxp pro doesn't see the usb interface
« Reply #10 on: February 11, 2006, 06:08:45 PM »
I had the same "unknown device" USB problem
with activehome pro.  It reported VID/PID
0000/0000.

Unplugging it & taking out the batteries made
it work again.  Of course, I lost my settings.
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