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[j]

i just wanted to thank wes for his great
customer service.
i had an issue with my x10 order the cm19a
was D.O.A. and after talking to csr's the
past two days with no success. i just called
and got this guy wes and he took care of it.
with no problems.this is the kind of service
every customer should be getting and that is
100% respect and he surpasses that.
so if you want great service i would start
asking for this guy.
great job. and no i do not work for x10. nor
am i brown nosing for points.
i just think we should tell it like it is.
when we can.
we the customer is what keeps this company
in bussiness, and therefor we need to have
good service and they should bend to our
needs. and this guy did just that.
great job wes.j from newfoundland canada

[Brian H]

Nice to read of your good results. Most
happy people don't post, just unhappy ones.

[j]

will Brian
i was about to cancel my whole order and
send it all back but when someone takes
time out and solves your issue and it
doesn't cost the enduser nothing. than why
not tell about it.we have to tell about the
good and the bad. but all i know is from
now on is i wouldn't be dealing with no one
but Wes.he deserves a good pat on the back
for a job well done.
never the less i will also post about the
bad too from now on. because if you get
treated like S*#% than you will not shop
around on x10's site.for very long.