Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: AHP reports don't work  (Read 4644 times)

sixtysix

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 5
AHP reports don't work
« on: March 13, 2006, 07:58:40 PM »
Using AHP 3.201. Under pull down menu File, Reports, I click on General, Macro, or Status and the pull down disappears as though a report should appear, but nothing else happens. Am I supposed to do something else to get a report?
Logged

X10 Pro

  • Hero Member
  • *****
  • Helpful Post Rating: 23
  • Posts: 1416
Re: AHP reports don't work
« Reply #1 on: March 13, 2006, 08:33:40 PM »
When you do that, the report should be opened in a browser window, Internet Explorer, or Firefox, or whatever your default browser is. Is that happening?
Logged

sixtysix

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 5
Re: AHP reports don't work
« Reply #2 on: March 14, 2006, 06:44:30 AM »
Quote from: X10 Pro on March 13, 2006, 08:33:40 PM
When you do that, the report should be opened in a browser window, Internet Explorer, or Firefox, or whatever your default browser is. Is that happening?
No. When I click on any of the 3 report choices, the pull down menus disappear and nothing else happens. No explorer (my default) windows or anything else.
Also, I've installed AHP on 2 different computers, one running Win2000 and the other running XP. Same results on both computers. Also installed are the plug-ins iWitness, Smart Macros, and MyHouse.
« Last Edit: March 14, 2006, 06:52:10 AM by sixtysix »
Logged

Noam

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 51
  • Posts: 2818
Re: AHP reports don't work
« Reply #3 on: March 15, 2006, 08:14:55 AM »
Do you have any pop-up blockers installed? I had the same problem until I disabled my popup blocker. I was then able to "train" it to ignore those windows.
Logged

sixtysix

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 5
Re: AHP reports don't work
« Reply #4 on: March 15, 2006, 11:35:41 PM »
Noam,
I thought you had a great idea with disabling the blocker. Unfortunately this didn't help either. I even disabled all Norton security features but no luck. Maybe I'll try installing AHP on 3rd computer which is running McAfee instead of Norton?
I also tried updating (downdating) from 3.201 to 3.199 and still same thing - can't open any of the 3 reports.
Thanks for the effort!
« Last Edit: March 15, 2006, 11:53:09 PM by sixtysix »
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.