Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: Unable to register software  (Read 3069 times)

carlbeck

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 2
Unable to register software
« on: August 05, 2006, 10:47:37 AM »
I just purchased Active home Pro with the CM15A and the USB Digital Video Converter.  When I load Active Home it asks me to register.  I have tried several times and after I enter the codes from the e-mail I received it looks far awhile then states "Registration Code Not Found".  In reading through the FORUM this software and registration seems to have a serious problem.

I have double checked the registration codes sent and tried registering several times with the same result.  It would sure Be nice if the over $200 worth of products I purchased would work.
Logged

steven r

  • Advanced Member
  • Hero Member
  • ******
  • Helpful Post Rating: 74
  • Posts: 2189
  • Halloween with X10
Re: Unable to register software
« Reply #1 on: August 05, 2006, 11:14:17 AM »
I'd contact X10 and have them confirm/fix/enter the codes you have.
Logged
BVC let's me tell my camera where to go!
:) Murphy is my beta testing pal. He helps me find problems whether I like it or not. :)

jawaid

  • Sr. Member
  • ****
  • Helpful Post Rating: 1
  • Posts: 84
Re: Unable to register software
« Reply #2 on: August 06, 2006, 12:37:14 AM »
Try to register again. Sometimes the register server has issues and things get fixed fairly soon.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.