AHP Not Responding…1 year and counting, will it ever work?

[toddlock]

I have had AHP for over a year now and it still will not run more than 24 hours without a hang-up (aka Not Responding). 

I have tried everything possible (see below) though still nothing has worked. I am very close to taking the whole system out and running it over with my truck!!!! Please anyone HELP!!!!!


System install on a new Dell Dimension running XP



Things I have tried…

•   Reloading AHP numerous times from different sources, currently install latest update version from a disk.
•   Replaced the CM15A three times.
•   Reload Windows XP, loaded minimal software, running no other programs.
•   Isolated all hardware… still hangs-up with CM15A UNplugged from the wall, with USB plugged in.
•   Ran computer fix software for register cleaner/repair
•   Searched X10 forum many hours looking for similar resolution.

[Tuicemen]

I have had AHP for over a year now and it still will not run more than 24 hours without a hang-up (aka Not Responding). 

I have tried everything possible (see below) though still nothing has worked. I am very close to taking the whole system out and running it over with my truck!!!! Please anyone HELP!!!!!


System install on a new Dell Dimension running XP



Things I have tried…

•   Reloading AHP numerous times from different sources, currently install latest update version from a disk.
•   Replaced the CM15A three times.
•   Reload Windows XP, loaded minimal software, running no other programs.
•   Isolated all hardware… still hangs-up with CM15A UNplugged from the wall, with USB plugged in.
•   Ran computer fix software for register cleaner/repair
•   Searched X10 forum many hours looking for similar resolution.

The CM15A has to be plugged into the outlet! How else would it send PLCs?
Hope that was ONLY a test! IF not, that is the reason it hangs up!

[toddlock]

Yes, I  only unplugged the unit from the wall to isolate the cause. Problem still occurs plugged in the wall or not (USB always plugged in).

One note: when the USB is plugged in the problem occurs, though UN-Plug the USB the problem goes away? "Rember, replaced the CM15A three times"

[Tuicemen]

I'm leaning towards an incompatible USB port
Have you tried it in another port?

[PajamaGuy]

Whenever my AHP (with all Plug-ins) locks up, it is ALWAYS because of one of my macros.  Usually one that has 1. delays and 2. sets a phantom that triggers another macro.

If you have macros, try to determine what action causes the lockup and find the running macro, delete it, try the action again.  Then re-write the macro one step at a time.

I've been unable to get it to lock by manually triggering the macros - the sensors have to actually do the triggering.

...just the way I do it...

[toddlock]

Whenever my AHP (with all Plug-ins) locks up, it is ALWAYS because of one of my macros.  Usually one that has 1. delays and 2. sets a phantom that triggers another macro.

If you have macros, try to determine what action causes the lockup and find the running macro, delete it, try the action again.  Then re-write the macro one step at a time.

I've been unable to get it to lock by manually triggering the macros - the sensors have to actually do the triggering.

...just the way I do it...

I cleared the interface memory and loaded only one light switch, and the system has been running longer than ever  . So it quite possible that the macro problem is the cause. Thanks for your Help!!!!!!